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baptisteArno Jul 15, 2025
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📝 Add cookies info and state ISO 27001 compliance
baptisteArno Jul 16, 2025
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5 changes: 2 additions & 3 deletions apps/landing-page/content/blog/chatbot-for-real-estate-agents.mdx
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Expand Up @@ -430,7 +430,7 @@ Trust is crucial in real estate. Clients share financial details, personal prefe

The [best chatbot platforms](./best-chatbot-builder.mdx) prioritize compliance with features like encrypted data storage, audit logs, and customizable consent prompts.

Some offer region-specific data hosting, which is vital for agencies with international clients. Strong privacy practices give agents a real advantage, especially with high-net-worth clients.
Some offer region-specific data hosting, which is vital for agencies with international clients. Strong privacy practices give agents a real advantage, especially with high-net-worth clients. Look for platforms with certifications like ISO 27001, which demonstrates rigorous security management standards.

Industry research shows that 91% of occupiers are willing to pay a premium for AI-enhanced spaces. If their data is handled securely.

Expand Down Expand Up @@ -462,12 +462,11 @@ Time is money. A chatbot saves hours of manual follow-up each week.
### Estimated ROI Table

| Chatbot | Monthly Cost | Hours Saved | Equivalent Labor Cost | Estimated ROI |
|----------------|--------------|-------------|-----------------------|---------------|
| -------------- | ------------ | ----------- | --------------------- | ------------- |
| Typebot (Free) | $0 | 15 | $450 | Infinite |
| ManyChat | $25 | 10 | $300 | 12x |
| Tars | $49 | 12 | $360 | 7x |


### DIY ROI Formula

```
Expand Down
114 changes: 86 additions & 28 deletions apps/landing-page/content/blog/chatbot-hr-use-cases.mdx
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Expand Up @@ -5,6 +5,7 @@ postedAt: "2025-06-04"
cover: "/blog-assets/chatbot-hr-use-cases/featured-image-chatbot-hr-use-cases.avif"
author: younes
---

Lots of people prefer using chatbots for their HR needs. However, most organizations are still stuck deploying glorified FAQ machines that answer basic questions.

The real transformation happens when HR teams move beyond simple Q&A bots to create sophisticated conversational workflows. These can handle complex processes like multi-stage onboarding, conditional leave approvals, and dynamic performance check-ins.
Expand All @@ -15,8 +16,12 @@ The difference between a basic chatbot and a strategic HR automation tool lies i

## Transform HR Processes With Typebot’s Customizable Chatbot Builder

<Image src="/blog-assets/presentation-typebot-save-responses.gif" alt="Presentation Typebot Save Responses" width="800px" height="800px" />

<Image
src="/blog-assets/presentation-typebot-save-responses.gif"
alt="Presentation Typebot Save Responses"
width="800px"
height="800px"
/>

Imagine an HR team where most employee questions get answered instantly. Not by searching static FAQ pages, but through friendly, conversational exchanges, like texting a helpful colleague. Here are what you can do with Typebot.

Expand Down Expand Up @@ -60,7 +65,10 @@ Typebot’s strength lies in its integrations with tools your team already uses:

This approach doesn’t replace HR professionals. Instead, it frees them to focus on strategic initiatives by automating repetitive tasks. Teams that adopt these tools thoughtfully will gain a competitive edge.

<Cta buttonLabel="Try Conversational Forms">Use Typebot's conversational forms to simplify data collection and boost engagement.</Cta>
<Cta buttonLabel="Try Conversational Forms">
Use Typebot's conversational forms to simplify data collection and boost
engagement.
</Cta>

## Automate Candidate Screening and Interview Scheduling

Expand Down Expand Up @@ -96,7 +104,10 @@ Automating early hiring stages actually makes the process feel more personal. Ca
HR professionals can focus on building relationships and delivering a better candidate experience. This approach empowers recruiters to concentrate on what they do best.

<Info>
Curious how to integrate these tools into your own hiring workflows? Check out this guide on how to [add a chatbot to WordPress](./add-chatbot-to-wordpress.mdx) and start optimizing your candidate experience.
Curious how to integrate these tools into your own hiring workflows? Check out
this guide on how to [add a chatbot to
WordPress](./add-chatbot-to-wordpress.mdx) and start optimizing your candidate
experience.
</Info>

## The Silent HR Partner That Never Sleeps
Expand Down Expand Up @@ -163,30 +174,46 @@ This bot is collects the employee’s name, preferred date and time for the perf

- Drag a Text block from Bubbles block.

<Image src="/blog-assets/chatbot-hr-use-cases/bubbles-content-options-menu.avif" alt="Bubbles Content Options Menu" width="524px" height="291px" />

<Image
src="/blog-assets/chatbot-hr-use-cases/bubbles-content-options-menu.avif"
alt="Bubbles Content Options Menu"
width="524px"
height="291px"
/>

- Let's write a text like: Welcome. I’m your Performance & Feedback Assistant. I’ll help you schedule your review, complete your self-evaluation, and send feedback to HR. Shall we begin?

<Image src="/blog-assets/chatbot-hr-use-cases/performance-feedback-assistant-message.avif" alt="Performance Feedback Assistant Message" width="345px" height="319px" />

<Image
src="/blog-assets/chatbot-hr-use-cases/performance-feedback-assistant-message.avif"
alt="Performance Feedback Assistant Message"
width="345px"
height="319px"
/>

- Add Buttons from Input block:

“Yes, let’s start!” → continues the flow

“No, thank you.” → ends the flow or shows an exit message

<Image src="/blog-assets/chatbot-hr-use-cases/chatbot-interface-design-2023.avif" alt="Chatbot Interface Design 2023" width="1138px" height="710px" />

<Image
src="/blog-assets/chatbot-hr-use-cases/chatbot-interface-design-2023.avif"
alt="Chatbot Interface Design 2023"
width="1138px"
height="710px"
/>

#### **Step 2: Ask for Employee Name**

- Drag a Text Input.
- Write to placeholder: Please type your name.

<Image src="/blog-assets/chatbot-hr-use-cases/form-input-settings-name.avif" alt="Form Input Settings Name" width="1200px" height="657px" />

<Image
src="/blog-assets/chatbot-hr-use-cases/form-input-settings-name.avif"
alt="Form Input Settings Name"
width="1200px"
height="657px"
/>

- Fill save the answer in a variable bar. Let's label it as `name`. Click Create.

Expand All @@ -200,35 +227,59 @@ This bot is collects the employee’s name, preferred date and time for the perf

- Also, you can change the date and time formats from these menus.

<Image src="/blog-assets/chatbot-hr-use-cases/date-input-configuration-panel.avif" alt="Date Input Configuration Panel" width="979px" height="856px" />


<Image src="/blog-assets/chatbot-hr-use-cases/time-input-form.avif" alt="Time Input Form" width="973px" height="470px" />
<Image
src="/blog-assets/chatbot-hr-use-cases/date-input-configuration-panel.avif"
alt="Date Input Configuration Panel"
width="979px"
height="856px"
/>

<Image
src="/blog-assets/chatbot-hr-use-cases/time-input-form.avif"
alt="Time Input Form"
width="973px"
height="470px"
/>

### **Step 4: Confirmation and Sheet Integration**

- Drag a Text block again. Type: Thank you! Your appointment has been set.
- Embed a **Sheet** block from **Integrations** block.

<Image src="/blog-assets/chatbot-hr-use-cases/integrations-sheets-analytics-email-zapier.avif" alt="Integrations Sheets Analytics Email Zapier" width="491px" height="606px" />

<Image
src="/blog-assets/chatbot-hr-use-cases/integrations-sheets-analytics-email-zapier.avif"
alt="Integrations Sheets Analytics Email Zapier"
width="491px"
height="606px"
/>

- Do not forget to select your account and sheet. Also, you have to create columns as date time and name. All the collected data will be shown on here.

<Image src="/blog-assets/chatbot-hr-use-cases/spreadsheet-name-date-time.avif" alt="Spreadsheet Name Date Time" width="678px" height="194px" />

<Image
src="/blog-assets/chatbot-hr-use-cases/spreadsheet-name-date-time.avif"
alt="Spreadsheet Name Date Time"
width="678px"
height="194px"
/>

- Select Insert row.
- Add the values.

<Image src="/blog-assets/chatbot-hr-use-cases/form-with-name-date-time.avif" alt="Form With Name Date Time" width="969px" height="808px" />

<Image
src="/blog-assets/chatbot-hr-use-cases/form-with-name-date-time.avif"
alt="Form With Name Date Time"
width="969px"
height="808px"
/>

You are all set! This is the final form of the flow:

<Image src="/blog-assets/chatbot-hr-use-cases/workflow-diagram-user-interface.avif" alt="Workflow Diagram User Interface" width="1200px" height="463px" />

<Image
src="/blog-assets/chatbot-hr-use-cases/workflow-diagram-user-interface.avif"
alt="Workflow Diagram User Interface"
width="1200px"
height="463px"
/>

### **How to Use This Flow**

Expand Down Expand Up @@ -259,17 +310,22 @@ For example, analytics reveal that 80% of PTO requests are handled without human
Over time, this data-driven approach ensures continuous improvement and maximizes the return on investment.

<Info>
Regularly export chatbot conversation logs (anonymized for privacy) and review them with your HR team. Look for recurring questions, points of confusion, or feedback about the chatbot’s tone. This iterative process helps you fine-tune both the content and the experience.
Regularly export chatbot conversation logs (anonymized for privacy) and review
them with your HR team. Look for recurring questions, points of confusion, or
feedback about the chatbot’s tone. This iterative process helps you fine-tune
both the content and the experience.
</Info>

## Safeguarding Sensitive HR Data

With chatbots handling personal employee information, data privacy and compliance become paramount. Leading HR chatbot examples are designed with enterprise-grade security in mind. Offers end-to-end encryption, secure authentication, and compliance with regulations such as GDPR and HIPAA.
With chatbots handling personal employee information, data privacy and compliance become paramount. Leading HR chatbot examples are designed with enterprise-grade security in mind. Look for platforms with ISO 27001 certification, which ensures comprehensive information security management systems. These platforms offer end-to-end encryption, secure authentication, and compliance with regulations such as GDPR and HIPAA.

When deploying a chatbot, ensure it only accesses necessary data. All integrations with HRIS or payroll systems use secure APIs. Set clear permissions for who can view or export data. Provide employees with transparency about how their information is used and stored.

<Info>
Include a brief privacy notice in your chatbot’s introduction. This reassures users that their data is confidential and outlining how it will be used. With that, you can build trust and encourage higher adoption rates.
Include a brief privacy notice in your chatbot’s introduction. This reassures
users that their data is confidential and outlining how it will be used. With
that, you can build trust and encourage higher adoption rates.
</Info>

## Final Words
Expand All @@ -284,4 +340,6 @@ Meanwhile, as chatbots take on more routine tasks, HR professionals are freed to

The most successful HR teams in 2025 will be those that view chatbots not as a replacement for human connection. But, as a powerful tool for amplifying it.

<Cta buttonLabel="Build Your First Bot Today">Create fully customizable chatbots without writing a single line of code.</Cta>
<Cta buttonLabel="Build Your First Bot Today">
Create fully customizable chatbots without writing a single line of code.
</Cta>
7 changes: 4 additions & 3 deletions apps/landing-page/content/business-continuity.mdx
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Expand Up @@ -26,9 +26,9 @@ This license supports transparency, freedom, and future-proofing. Especially imp

To support long-term use in enterprise environments, I offer:

- **ISO 27001 Compliance**: Typebot adheres to ISO 27001 standards, including mandatory business continuity, operational resilience, and incident response processes, all audited and documented.
- **ISO 27001 Certification**: Typebot is ISO 27001 certified, ensuring we maintain comprehensive information security management systems with mandatory business continuity, operational resilience, and incident response processes. This certification is audited annually and demonstrates our commitment to protecting your data through rigorous security controls and continuous improvement.
- **Operational Escrow**: While the source code is already public, I offer an optional escrow agreement to ensure your company receives deployment scripts, infrastructure snapshots, and credentials should I become unavailable.
- **Formal SLA**: Service agreements with uptime guarantees, response time, and support channels
- **Formal SLA**: Service agreements with uptime guarantees, response time, and support channels

## Founder Commitment

Expand All @@ -41,9 +41,10 @@ You're not just adopting a tool, you're investing in a stable, dependable soluti
## Let’s Talk

If you’d like to review:

- A formal SLA
- A business continuity plan

I’d be happy to provide them. Book an Enterprise plan meeting with me [here](https://typebot.io/enterprise-lead-form).

Baptiste Arnaud,<br />Founder of Typebot
Baptiste Arnaud,<br />Founder of Typebot
26 changes: 19 additions & 7 deletions apps/landing-page/content/privacy-policy.mdx
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Expand Up @@ -4,16 +4,25 @@ author: baptistearno
---

<Info>
The content of this document is greatly inspired by the Plausible's [Privacy Policy](https://plausible.io/privacy). Plausible is a big source of inspiration for us in terms of transparency and privacy.
The content of this document is greatly inspired by the Plausible's [Privacy
Policy](https://plausible.io/privacy). Plausible is a big source of
inspiration for us in terms of transparency and privacy.
</Info>

In this policy, we lay out what data we collect and why, how your data is handled and your rights to your data. We promise we never sell your data.

At Typebot, we are committed to complying with the GDPR and ensuring the highest level of data protection for our users. As part of this commitment, we are ISO/IEC 27001:2022 certified, demonstrating our dedication to rigorous information security standards.

## As a visitor to the typebot.io website

As a visitor to the typebot.io website:

- No personal information is collected
- No information such as cookies is stored in the browser
- No personal information is collected beyond what is described below
- A first-party cookie named "typebot" is stored in the browser to track anonymous usage patterns and remember consent preferences. This cookie contains:
- Anonymous visitor ID for analytics purposes
- Session information to track visit duration
- Consent status (whether you've accepted or declined anonymous analytics tracking)
- Last authentication provider used (if you sign in)
- No information is shared with advertising companies
- No information is monetized

Expand All @@ -23,9 +32,13 @@ We use PostHog EU to collect anonymous data. The goal is to track overall trends

Our guiding principle is to collect only what we need to provide the best service to you. We use a select number of trusted external service providers for certain service offerings.

### Services we use
### Cookies

- **Authentication**: A persistent first-party session cookie is stored to remember you're logged in.

- A persistent first-party cookie is stored to remember you’re logged in. If you log in to your Typebot account, you give us permission to use cookies so you don’t have to log in on each returning session. This makes it easier for you to use our product. A cookie is a piece of text stored by your browser. You can adjust cookie retention settings in your own browser. Cookies that are already stored may be deleted at any time.
- **Typebot telemetry**: The same `typebot` cookie described above is used to link your anonymous visitor activity to your user account when you sign in.

### Services we use

- We use Vercel for web app hosting. The Vercel platform caches all static content at their [Edge Network](https://vercel.com/docs/edge-network/overview) by default. This means you will get static files like HTML, CSS, and JavaScript served from servers that are closest to you. Server Functions (API calls) are hosted on servers in London, UK (lhr1). See Vercel [privacy policy](https://vercel.com/legal/privacy-policy) for full details.

Expand Down Expand Up @@ -63,7 +76,6 @@ If the Remember user setting is on, data is stored to either local or session st

- Send email blocks that use the default `[email protected]` will ultimately use AWS SES in eu-west-3 (Paris).


## Retention of data

We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this policy.
Expand All @@ -78,4 +90,4 @@ We may update this policy as needed to comply with relevant regulations and refl

[Contact us](mailto:[email protected]) if you have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information.

Last updated: January 13, 2025
Last updated: July 16, 2025
9 changes: 7 additions & 2 deletions apps/landing-page/content/terms-of-service.mdx
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Expand Up @@ -4,7 +4,9 @@ author: baptistearno
---

<Info>
The content of this document is greatly inspired by the Plausible's [terms of service](https://plausible.io/terms). Plausible is a big source of inspiration for us in terms of transparency and privacy.
The content of this document is greatly inspired by the Plausible's [terms of
service](https://plausible.io/terms). Plausible is a big source of inspiration
for us in terms of transparency and privacy.
</Info>

When we say ”company”, “we”, “our”, “us”, ”service” or ”services” in this document, we are referring to Typebot.
Expand Down Expand Up @@ -34,6 +36,7 @@ We claim no intellectual property rights over the material you provide to the se
You retain ownership of your chatbots and collected data. By using our service, you grant us license to host and display your chatbots. You are responsible for ensuring your chatbots comply with privacy laws and that you have proper authorization to collect user data through your chatbots.

Typebot prohibits content and activities that:

- Engage in or promote fraudulent schemes, scams, or deceptive practices designed to obtain assets or sensitive information from others.
- Attempt to acquire sensitive information through phishing or by impersonating trustworthy entities.
- Involve sexual exploitation, abuse, or illegal sexual content of any kind.
Expand Down Expand Up @@ -82,6 +85,8 @@ You must not modify another website so as to falsely imply that it is associated

We take many measures to protect and secure your data through backups, redundancies, and encryption. We collect and store data as described in our [privacy policy](./privacy-policy.mdx). You are responsible for your chatbots' privacy policies. We do not sell your data to third parties and use industry-standard security measures to protect it.

Typebot is **ISO 27001 certified**, ensuring we maintain comprehensive information security management systems, regular security audits, and continuous improvement processes to safeguard your data.

Each party agrees to handle the other party’s data in accordance with (i) all applicable laws; and (ii) privacy and security measures reasonably adequate to preserve the other party data’s confidentiality and security.

You own all right, title, and interest to your chatbots data. We do not collect and analyze personal information from chatbots' users and we do not use behavioral insights to sell advertisements. We will never collect or store any personally identifiable information and we will never abuse your user’s privacy. When using Typebot, you 100% own and control all of your workspace data. We will never sell or share your site data to any third-parties.
Expand All @@ -106,4 +111,4 @@ We may modify these terms with 30 days notice. Continued use after changes indic

If you have a question about any of the Terms of Service, please [contact us](mailto:[email protected]).

Last updated: January 13, 2025
Last updated: July 16, 2025
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