Live publish

Author: buck1ey

powerapps-docs/maker/TOC.yml

@@ -133,6 +133,8 @@
         href: ../user/export-excel-pivottable.md
       - name: Merge duplicate records
         href: ../user/merge-duplicate-records.md
+      - name: Troubleshoot export to Excel  
+        href: ../user/ts-export-to-excel.md
     - name: Reports
       items:
       - name: Work with reports

powerapps-docs/user/export-data-excel.md

@@ -66,5 +66,9 @@ The error message occurs due to a setting in Excel. To fix the issue, do this:
 4. Select **Protected view** and then clear the check boxes for the first two options.  
 
 5. Select **OK** and then close the **Options** dialog box.  
-  
+
+
+### See also
+
+[Troubleshoot export to excel](ts-export-to-excel.md)  
 

powerapps-docs/user/media/ts-e2e-error-message.png

@@ -0,0 +1,54 @@
+---
+title: "Troubleshoot export to Excel | MicrosoftDocs"
+description: "Troubleshoot export to Excel."
+ms.date: 06/30/2020
+ms.service:
+  - "dynamics-365-sales"
+ms.topic: article
+author: udaykirang
+ms.author: udag
+manager: shujoshi
+---
+
+# Troubleshoot export to Excel
+
+## Data disappears after I refresh the imported Excel file
+
+**Problem**
+
+After I use the **Export to Excel** command to export a file to my local computer, I open the file and select **Refresh All** under **Data**. The data disappears and workbook appears blank.
+
+**Resolution**
+
+This issue occurs when the data that you're accessing is password-protected and the Excel file can't submit passwords to external data sources. To resolve this issue, you must edit and save the web query.
+
+1. In the Excel file, select **Data** > **Queries and Connections**.
+
+    > [!div class="mx-imgBorder"]
+    > ![Select Data, and then select Queries and Connections](media/ts-e2e-select-queries-connections.png "Select Data, and then select Queries and Connections")
+
+    The **Queries & Connections** pane opens on the right of the window.
+
+    > [!div class="mx-imgBorder"]
+    > ![Queries and Connections pane](media/ts-e2e-queries-connections-pane.png "Queries and Connections pane")
+
+2. On the **Connections** tab, right-click to select the **Query_from_Microsoft_CRM** query, and then select **Properties**.
+
+    > [!div class="mx-imgBorder"]
+    > ![Select Properties](media/ts-e2e-select-properties-from-query.png "Select Properties")
+
+    The **Connection Properties** window opens.
+
+3. On the **Definition** tab, select **Edit Query**.
+
+    > [!div class="mx-imgBorder"]
+    > ![Select edit query](media/ts-e2e-select-edit-query.png "Select edit query")
+
+4. Select **Go**.
+
+    > [!div class="mx-imgBorder"]
+    > ![Error message](media/ts-e2e-error-message.png "Error message")
+
+5. In the error message that appears, select **OK**, and then select **Import**.
+
+6. Close the **Edit Web Query** window, and refresh the data.