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Merge pull request #2825 from MicrosoftDocs/portals-oldtonewlicense-1730544
Portals old to new license feature - 1730544
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powerapps-docs/maker/portals/admin/portal-lifecycle.md

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ms.service: powerapps
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ms.topic: conceptual
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ms.custom:
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ms.date: 12/26/2019
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ms.date: 05/05/2020
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ms.author: tapanm
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ms.reviewer: tapanm
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---
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# About portal lifecycle
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A portal is always created as a trial. A trial portal, which expires after 30 days, is useful for trying out its capabilities at no cost. After expiration, a portal is suspended and shut down. Seven days after suspension, the trial portal is deleted. On every change of portal lifecycle stage, such as nearing to suspension, suspended, deleted, and converted from trial to production, you will receive notifications as a toast and through email.
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A portal is always created as a trial. A trial portal, which expires after 30 days, is useful for trying out its capabilities at no cost. After expiration, a portal is suspended and shut down. Seven days after suspension, the trial portal is deleted. On every change of portal lifecycle stage, such as nearing to suspension, suspended, deleted, and converted from trial to production, you'll receive notifications as a toast and through email.
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As an administrator, you can convert a trial or suspended portal to a production portal. While converting a trial portal to production, ensure that the environment is also a production environment. You can’t convert a trial portal to production in a trial environment. If you delete the environment in which a trial portal is created, the portal is also deleted.
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### Suspended portal
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You will continue to see notifications in the Power Apps Portals admin center about the expiration of your trial portal. Trial portals expire after 30 days. If you don't convert your portal to production within the trial period, the portal is shut down and placed on the suspended status. You won't be able to access your portal after its expiration.
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You'll continue to see notifications in the Power Apps Portals admin center about the expiration of your trial portal. Trial portals expire after 30 days. If you don't convert your portal to production within the trial period, the portal is shut down and placed on the suspended status. You can't access your portal after its expiration.
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However, the suspended portal can still be converted to production within seven days of suspension.
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### Deleted portal
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If you don't convert your portal to production within the seven-day suspension period, the portal is deleted. The portal data is not deleted from the environment, but the space used by the portal in an environment will be released, and you can create a new portal.
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If you don't convert your portal to production within the seven-day suspension period, the portal is deleted. The portal data isn't deleted from the environment, but the space used by the portal in an environment will be released, and you can create a new portal.
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## Convert a trial portal to production
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> [!div class=mx-imgBorder]
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> ![Trial to production confirmation](../media/trial-to-prod-confirm.png "Trial to production confirmation")
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## Convert existing portal to capacity-based model
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You can convert your existing portal license to [capacity-based licensing model](https://docs.microsoft.com/power-platform/admin/powerapps-flow-licensing-faq#can-you-share-more-details-regarding-the-new-power-apps-portals-licensing). To change your portal license to capacity-based model:
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1. Go to [Portal Details](portal-details.md).
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1. Select **Change License**.
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![Convert existing portal to capacity-based model](media/portal-lifecycle/change-license.png "Convert existing portal to capacity-based model")
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Consider the following before changing your portal license:
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- Your portal will restart and won't be available for a few minutes during license conversion. You may need to schedule downtime period for business users.
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- Your environment must have appropriate [license](https://docs.microsoft.com/power-platform/admin/powerapps-flow-licensing-faq#portals) available and assigned before you convert the license.
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- You must have administrative privileges to convert the license.
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- Only production environment can convert from existing to the capacity-based license. If you have a [trial environment](https://docs.microsoft.com/power-platform/admin/trial-environments), you must convert to production environment first.
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## Considerations for add-on portals
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Following conditions apply to portals [provisioned using portal add-on plan](../provision-portal-add-on.md) purchased earlier:

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