Merge branch 'MicrosoftDocs:main' into main

Author: pavellatif

teams/teams-ps/teams/Get-CsMainlineAttendantFlow.md

@@ -0,0 +1,124 @@
+---
+external help file: Microsoft.Rtc.Management.dll-Help.xml
+online version: https://learn.microsoft.com/powershell/module/teams/get-csmainlineattendantflow
+applicable: Microsoft Teams
+title: Get-CsMainlineAttendantFlow
+author: tomkau
+ms.author: tomkau
+manager: bulenteg
+ms.reviewer:
+schema: 2.0.0
+---
+
+# Get-CsMainlineAttendantFlow 
+
+## SYNOPSIS
+Creates new Call Queue in your Skype for Business Online organization.
+
+## SYNTAX
+
+```
+Get-CsMainlineAttendantFlow  [-MaConfigId <String>] [-Type <String>] [-FlowId <String>] [-Tenant <Guid>] [<CommonParameters>]
+```
+
+## DESCRIPTION
+The Get-CsMainlineAttendantFlow cmdlet returns information about the Mainline Attendant flows configured in your organization.
+
+> [!CAUTION]
+> This cmdlet will only work for customers that are participating in the Voice Applications private preview for these features. General Availability for this functionality has not been determined at this time.
+
+## EXAMPLES
+
+### Example 1
+```
+Get-CsMainlineAttendantFlow 
+```
+
+This example will list all the Mainline Attendant flows in the tenant.
+
+### Example 2
+```
+Get-CsMainlineAttendantFlow -MaConfig 0b31bbe5-e2a0-4117-9b6f-956bca6023f8
+```
+
+This example will list all the Mainline Attendant flows associated with the specific configuration id.
+
+### Example 3
+```
+Get-CsMainlineAttendantFlow -Type Type 1 | Type 2
+```
+
+This example will list all the Mainline Attendant flows with the specified type.
+
+### Example 4
+```
+Get-CsMainlineAttendantFlow -FlowId 956bca6-e2a0-4117-9b6f-023f80b31bbe5
+```
+
+This example will list the Mainline Attendant flow with the specified flow id.
+
+## PARAMETERS
+
+### -MaConfigId
+The Mainline Attendant configuration Id
+
+```yaml
+Type: String
+Parameter Sets: (All)
+Aliases:
+applicable: Microsoft Teams
+
+Required: False
+Position: Named
+Default value: None
+Accept pipeline input: False
+Accept wildcard characters: False
+```
+
+### -Type
+The Mainline Attendant flow type
+
+PARAMVALUE: Type 1 | Type 2
+
+```yaml
+Type: String
+Parameter Sets: (All)
+Aliases:
+applicable: Microsoft Teams
+
+Required: False
+Position: Named
+Default value: None
+Accept pipeline input: False
+Accept wildcard characters: False
+```
+
+### -FlowId
+The Mainline Attendant flow id
+
+```yaml
+Type: String
+Parameter Sets: (All)
+Aliases:
+applicable: Microsoft Teams
+
+Required: False
+Position: Named
+Default value: None
+Accept pipeline input: False
+Accept wildcard characters: False
+```
+
+### CommonParameters
+This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see [about_CommonParameters](https://go.microsoft.com/fwlink/?LinkID=113216).
+
+## INPUTS
+
+## OUTPUTS
+
+### Microsoft.Rtc.Management.Hosted.CallQueue.Models.CallQueue
+
+## NOTES
+
+## RELATED LINKS
+

teams/teams-ps/teams/New-CsAutoAttendant.md

@@ -18,7 +18,7 @@ Use the New-CsAutoAttendant cmdlet to create a new Auto Attendant (AA).
 ## SYNTAX
 
 ```powershell
-New-CsAutoAttendant -Name <String> -LanguageId <String> -TimeZoneId <String> -DefaultCallFlow <Object> [-CallFlows <Object>] [-CallHandlingAssociations <Object>] [-Operator <Object>] [-VoiceId <String>] [-EnableVoiceResponse] [-InclusionScope <Object>] [-ExclusionScope <Object>] [-AuthorizedUsers <List>] [-HideAuthorizedUsers <List>] [-UserNameExtension <String>] [-Tenant <Guid>] [<CommonParameters>]
+New-CsAutoAttendant -Name <String> -LanguageId <String> -TimeZoneId <String> -DefaultCallFlow <Object> [-CallFlows <Object>] [-CallHandlingAssociations <Object>] [-Operator <Object>] [-VoiceId <String>] [-EnableVoiceResponse] [-EnableMainlineAttendant] [-InclusionScope <Object>] [-ExclusionScope <Object>] [-AuthorizedUsers <List>] [-HideAuthorizedUsers <List>] [-UserNameExtension <String>] [-Tenant <Guid>] [<CommonParameters>]
 ```
 
 ## DESCRIPTION
@@ -32,6 +32,10 @@ You can create new AAs by using the New-CsAutoAttendant cmdlet; each newly creat
 >
 > - -HideAuthorizedUsers
 > - -UserNameExtension
+>
+> The following configuration parameters will only work for customers that are participating in the Voice Applications private preview for these features. General Availability for this functionality has not been determined at this time.
+>
+> - -EnableMainLineAttendant
 
 **NOTES**:
 
@@ -428,6 +432,32 @@ Accept pipeline input: False
 Accept wildcard characters: False
 ```
 
+### -EnableMainlineAttendant
+_Voice applications private preview customers only._
+
+_Saving an auto attendant configuration through Teams admin center will remove this setting._
+
+The EnableMainlineAttendant parameter enables Mainline Attendant features for this Auto attendant.
+
+> [!NOTE]
+> 1. The Auto attendant must have a Resource account assigned
+> 1. `-LanguageId` options are limited when Mainline Attendant is enabled - see [put link here]()
+> 1. `-VoiceId` choices are limited when Mainline Attendate is enabled - see [put link here]()
+> 1. `-EnableVoice` will be enabled automatically
+
+```yaml
+Type: SwitchParameter
+Parameter Sets: (All)
+Aliases:
+applicable: Microsoft Teams
+
+Required: False
+Position: Named
+Default value: None
+Accept pipeline input: False
+Accept wildcard characters: False
+```
+
 ### -InclusionScope
 Specifies the users to which call transfers are allowed through directory lookup feature.
 If not specified, all users in the organization can be reached through directory lookup.

teams/teams-ps/teams/New-CsAutoAttendantCallFlow.md

@@ -91,6 +91,13 @@ If present, the prompts specified by the Greetings parameter (either TTS or Audi
 
 You can create prompts by using the [`New-CsAutoAttendantPrompt`](https://learn.microsoft.com/powershell/module/teams/new-csautoattendantprompt) cmdlet.
 
+> [!NOTE]
+> If Mainline Attendant is enabled, only TTS prompts are supported.
+>
+> If Mainline Attendant is enabled and no greeting text is provided, the following default prompt will be played:
+>
+> {insert text here}
+
 ```yaml
 Type: System.Collections.Generic.List
 Parameter Sets: (All)
@@ -138,14 +145,14 @@ Accept wildcard characters: False
 
 ### -RingResourceAccountDelegates
 
-If enabled for this call flow, Auto Attendant will first ring the delegates assigned to the resource account the call is on. If none of the delegates answer, the call is returned to the Auto Attendant for standard processing.
-
-If there are no delegates assigned to the resource account the call is on then the Auto Attendant will process the call normally.
-
 _Voice applications private preview customers only._
 
 _Saving an auto attendant configuration through Teams admin center will remove this setting._
 
+If enabled for this call flow, Auto Attendant will first ring the delegates assigned to the resource account the call is on. If none of the delegates answer, the call is returned to the Auto Attendant for standard processing.
+
+If there are no delegates assigned to the resource account the call is on then the Auto Attendant will process the call normally.
+
 ```yaml
 Type: Boolean
 Parameter Sets: (All)

teams/teams-ps/teams/New-CsAutoAttendantMenu.md

@@ -82,7 +82,10 @@ Accept wildcard characters: False
 ### -Prompts
 The Prompts parameter reflects the prompts to play when the menu is activated.
 
-You can create new prompts by using the New-CsAutoAttendantPrompt cmdlet.
+You can create prompts by using the [`New-CsAutoAttendantPrompt`](https://learn.microsoft.com/powershell/module/teams/new-csautoattendantprompt) cmdlet.
+
+> [!NOTE]
+> If Mainline Attendant is enabled, only TTS prompts are supported.
 
 ```yaml
 Type: Object

teams/teams-ps/teams/New-CsAutoAttendantMenuOption.md

@@ -18,12 +18,19 @@ Use the New-CsAutoAttendantMenuOption cmdlet to create a new menu option.
 ## SYNTAX
 
 ```
-New-CsAutoAttendantMenuOption -Action <DisconnectCall | TransferCallToOperator | TransferCallToTarget> -DtmfResponse <Tone0 | Tone1 | Tone2 | Tone3 | Tone4 | Tone5 | Tone6 | Tone7 | Tone8 | Tone9 | Automatic> [-VoiceResponses <List>] [-CallTarget <Object>] [-Prompt <Object>] [-Tenant <Guid>] [<CommonParameters>]
+New-CsAutoAttendantMenuOption -Action <MainlineAttendantFlow | DisconnectCall | TransferCallToOperator | TransferCallToTarget> -DtmfResponse <Tone0 | Tone1 | Tone2 | Tone3 | Tone4 | Tone5 | Tone6 | Tone7 | Tone8 | Tone9 | Automatic> [-VoiceResponses <List>] [-CallTarget <Object>] [-Prompt <Object>] [-MainlineAttendantTarget <String>] [-Description <String>] [-Tenant <Guid>] [<CommonParameters>]
 ```
 
 ## DESCRIPTION
 The New-CsAutoAttendantMenuOption cmdlet creates a new menu option for the Auto Attendant (AA) service. The AA service uses the menu options to respond to a caller with the appropriate action.
 
+> [!CAUTION]
+> The following configuration parameters will only work for customers that are participating in the Voice Applications private preview for these features. General Availability for this functionality has not been determined at this time.
+>
+> - -Description
+> - -Action MainLineAttendantFlow
+> - -MainlineAttendantTarget
+
 ## EXAMPLES
 
 ### -------------------------- Example 1 --------------------------
@@ -52,6 +59,7 @@ This example creates a menu option to play an announcement for the defined promp
 
 ## PARAMETERS
 
+
 ### -Action
 The Action parameter represents the action to be taken when the menu option is activated. The Action must be set to one of the following values:
 
@@ -152,6 +160,50 @@ Accept pipeline input: False
 Accept wildcard characters: False
 ```
 
+### -Description
+_Voice applications private preview customers only._
+
+_Saving an auto attendant configuration through Teams admin center will remove this setting._
+
+A description/set of keywords for the option.
+
+Used by Mainline Attendant only.
+
+Limit: 500 characters
+
+```yaml
+Type: System.String
+Parameter Sets: (All)
+Aliases:
+applicable: Microsoft Teams
+
+Required: False
+Position: Named
+Default value: None
+Accept pipeline input: False
+Accept wildcard characters: False
+```
+
+### -MainlineAttendantTarget
+_Voice applications private preview customers only._
+
+_Saving an auto attendant configuration through Teams admin center will remove this setting._
+
+The Mainline Attendant call flow target identifier.
+
+```yaml
+Type: System.String
+Parameter Sets: (All)
+Aliases:
+applicable: Microsoft Teams
+
+Required: True if -Action = MainlineAttendantFlow
+Position: Named
+Default value: None
+Accept pipeline input: False
+Accept wildcard characters: False
+```
+
 ### -Tenant
 
 ```yaml