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title: Get a session ID or a canvasapp ID | Microsoft Docs
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description: How to get a session ID or a canvasapp ID for troubleshooting in PowerApps
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title: Get a session ID or a canvas-app ID | Microsoft Docs
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description: How to get a session ID or a canvas-app ID for troubleshooting in PowerApps
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author: AFTOwen
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manager: kvivek
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@@ -12,38 +12,53 @@ ms.date: 06/18/2018
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ms.author: anneta
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---
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# Get a session ID or a canvasapp ID
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# Get a session ID or a canvas-app ID
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If you encounter a problem with a canvas app that was created in PowerApps, you can help Microsoft troubleshoot the problem much more effectively if you provide them with a session ID, an app ID, or both for that problem.
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## When editing an app
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## Get the session ID
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### When editing an app
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1. In the upper-left corner, select **File**.
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1. Select **Account**.
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1. Under **Diagnostics**, select **Session details**.
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## When running an app in a browser
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###When running an app in a browser
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1. In the upper-right corner, select the gear icon.
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1. Select **Session details**.
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## When running an app on a phone or a tablet
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###When running an app on a phone or a tablet
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1. Swipe right.
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1. Tap **Session details**.
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## When running an embedded app or form
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###When running an embedded app or form
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1. Perform one of these steps:
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- While holding down the Alt key, right-click the app or form.
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- Tap the app or form with two fingers for 1-2 seconds, and then release.
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1. Select **Session details**.
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## Get an app ID
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1.[Sign in to PowerApps](https://powerapps.microsoft.com).
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1. Near the left edge, select **Apps**.
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1. Select the ellipsis ( **. . .** ) for the app you're troubleshooting, and then select **Details**.
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The app ID appears at the bottom of the **Details** pane for that app.
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