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powerapps-docs/maker/model-driven-apps/app-access-checker.md

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Use the app access checker tool to identify common issues found for a specific user that can occur when running a model-driven app.
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Issues found by the app access checker:
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Issues found by the app access checker include:
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- If an app is visible to the user or not.
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- The reason why an app is visible or not visible to the user.
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In this example, the user doesn't have the required security privilege, so the app access checker isn't able to show licensing details.
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:::image type="content" source="media/app-access-checker/user-no-security-access.png" alt-text="Missing privileges to run the app" lightbox="media/app-access-checker/user-no-security-access.png":::
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If **Security** is **Yes** and **License** is **No** or **Unknown** please contact support.
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If **Security** is **Yes** and **License** is **No** or **Unknown** contact Help + support. More information: [Get Help + support](/power-platform/admin/get-help-support)
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:::image type="content" source="media/app-access-checker/user-yes-security-no-license.png" alt-text="Licensing issue is detected." lightbox="media/app-access-checker/user-yes-security-no-license.png":::
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## Limitation
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- It will not show Details for the Outlook App as it is only visible to administrators.
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- App access checker doesn't show details for the Outlook App. This is because that information is only visible to Power Platform administrators.

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