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powerapps-docs/cards/manage-cards/delete-cards.md

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# Delete a card
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To delete a card, you need to be the app owner. An administrator, such as Global admin, Microsoft Entra Global admin, or Dynamics 365 admin can't delete card.
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To delete a card, you need to be the app owner. An admin can't delete a card.
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1. Sign in to [Power Apps](https://make.powerapps.com).
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1. From the [left navigation](../../maker/canvas-apps/intro-maker-portal.md#1--left-navigation-pane), select **Cards**.
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---
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title: "Microsoft Dataverse real-time workflows | MicrosoftDocs"
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description: "Microsoft Dataverse real-time workflows"
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ms.date: 07/27/2020
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title: "Microsoft Dataverse real-time workflows"
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description: "Learn about Microsoft Dataverse real-time workflows"
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ms.date: 07/11/2024
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ms.reviewer: "matp"
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ms.topic: overview
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ms.assetid: 1f3c9780-26ad-49ec-a3fb-fc226def19c5
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author: msftman
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ms.subservice: dataverse-maker
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ms.author: "deonhe"
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ms.author: "matp"
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search.audienceType:
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- flowmaker
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- enduser
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---
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# Microsoft Dataverse real-time workflows
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# Microsoft Dataverse real-time workflows
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Workflows automate business processes without a user interface. People usually use workflow processes to initiate automation that doesn’t require any user interaction.
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There are two types of workflows:
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- Background workflows. See the [Power Automate](/power-automate/workflow-processes) documentation for more details about background workflows.
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- Real-time workflows.
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## Real-time workflows
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- Background workflows. Background workflows run when the system has resource availability (asynchronously). Go to the [Power Automate](/power-automate/workflow-processes) documentation for more details about background workflows.
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- Real-time workflows. Real-time workflows run immediately (synchronously).
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## Create or edit real-time workflows
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> [!IMPORTANT]
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> There are better ways to create modern automations. Consider using Power Automate flows to automate your processes. More information: [Power Automate](/power-automate/)
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To create real-time workflows, you must *clear* the **Run this workflow in the background (recommended)** check box, while defining the workflow.
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1. Create a solution or open an existing one.
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1. Select **New** > **Automation** > **Process** > **Workflow**.
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1. Enter a **Display name**, select a **Table**, and then clear the **Run workflow in the background** option.
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1. Select **Create**.
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![Workflow process with Under/Not Under operators.](media/wfp-under-not-under.PNG "Workflow process with Under/Not Under operators")
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The workflow designer is displayed. Select the workflow attributes and steps needed. More information: [Configure real-time workflow stages and steps](configure-workflow-steps.md)
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See other topics here in the Power Apps documentation to learn more about real-time workflows.
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### View and edit real-time workflows
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1. Sign in to [Power Apps](https://make.powerapps.com), select the **Settings** icon on the upper right, and then select **Advanced settings**.
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1. Select the down arrow next to **Settings** on the top bar, and then select **Processes**.
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1. In the list of processes, select the workflow that you want to edit.
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## Learn more
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- [Configure real-time workflow stages and steps](configure-workflow-steps.md)
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- [Monitor and manage real-time workflow processes](monitor-manage-processes.md)
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- [Best practices for real-time workflow processes](best-practices-workflow-processes.md)
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- [Use actions](actions.md)
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[!INCLUDE[footer-include](../../includes/footer-banner.md)]

powerapps-docs/mobile/powerapps-mobile-troubleshoot.md

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author: trdehove
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ms.component: pa-user
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ms.topic: conceptual
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ms.date: 10/25/2023
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ms.date: 07/11/2024
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ms.subservice: mobile
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## Resolve canvas apps performance issues
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Learn about most common performance issues that can make canvas apps run slow and how to improve proformance. More information: [Common canvas app performance issues and resolutions](../maker/canvas-apps/common-performance-issue-resolutions.md).
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Learn about most common performance issues that can make canvas apps run slow and how to improve performance. More information: [Common canvas app performance issues and resolutions](../maker/canvas-apps/common-performance-issue-resolutions.md).
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## Diagnose mobile apps with Monitor
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## Error: There was a problem signing you in
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You are unable to sign in due to issues with the Microsoft Authenticator app.
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You're unable to sign in due to issues with the Microsoft Authenticator app.
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If you don't have the Microsoft Authenticator app, download the app from the App Store or Play Store and then sign in to Power Apps mobile again.
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1. Back up your Microsoft Authenticator account. For more information, see [Back up and recover account credentials using the Microsoft Authenticator app](/azure/active-directory/user-help/user-help-auth-app-backup-recovery)
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2. Uninstall the Microsoft Authenticator app.
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3. Uninstall Power Apps mobile.
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4. Reinstall the Microsoft Authenticator app and add your back up account.
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4. Reinstall the Microsoft Authenticator app and add your backup account.
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5. Reinstall [Power Apps mobile](../mobile/run-powerapps-on-mobile.md).
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6. Open Power Apps mobile and then sign in.
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1. Back up your Microsoft Authenticator accounts. For more info, see [Back up and recover account credentials using the Microsoft Authenticator app](/azure/active-directory/user-help/user-help-auth-app-backup-recovery)
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2. Uninstall the Microsoft Authenticator app.
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3. Uninstall Power Apps mobile.
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4. Install Microsoft Authenticator again and add your back up accounts again.
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4. Install Microsoft Authenticator again and add your backup accounts again.
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5. Install [Power Apps mobile](../mobile/run-powerapps-on-mobile.md).
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6. Open Power Apps mobile and sign in.
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## App resets when running it on Power Apps mobile
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When you run a canvas or model-driven app on Power Apps mobile, it can reset if the app is using too many resources. If the app uses more resources than are available on your device, the app resets. This is similar to when you visit a large, complex webpage and the web browser suspends the page because it is consuming too much power.
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When you run a canvas or model-driven app on Power Apps mobile, it can reset if the app is using too many resources. If the app uses more resources than are available on your device, the app resets. This is similar to when you visit a large, complex webpage and the web browser suspends the page because it's consuming too much power.
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On Android devices, this app restart can look like a crash because the app is closed and the user is taken to the home screen of the device.
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If you experience a reset while using a canvas app, contact your app developer, and see [Prevent canvas app restarts](../mobile/power-apps-mobile-canvas-app-restarts.md).
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## Unable to download SharePoint attachment in the mobile app
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The Power Apps platform does not support accessing authenticated URLs, including SharePoint attachments. If you run a Power Apps application in a web browser and it tries to access a SharePoint attachment, it may work if you are signed-in to SharePoint in another tab. This is because web browsers support multiple signed-in users, and sign-ins are valid across browser tabs. However, the Power Apps mobile app is not a web browser, so does not benefit from this browser-based behavior.
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The Power Apps platform does not support accessing authenticated URLs, including SharePoint attachments. If you run a Power Apps application in a web browser and it tries to access a SharePoint attachment, it may work if you're signed-in to SharePoint in another tab. This is because web browsers support multiple signed-in users, and sign-ins are valid across browser tabs. However, the Power Apps mobile app isn't a web browser, so does not benefit from this browser-based behavior.
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## Flows created in a solution are not supported on Power Apps mobile
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## Flows created in a solution aren't supported on Power Apps mobile
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The Flow action menu in Power Apps mobile doesn't support flows created in a solution.
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## Error message: This record is unavailable
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If this message appears when a user starts the mobile app, and then selects the **Home** button, or **Dashboards** from the menu, the user likely doesn’t have access to the expected dashboards.
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## Flows created in a solution is not supported
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## Flows created in a solution isn't supported
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The Flow action menu in Dynamics 365 for phones and tablets app doesn't support flows created in a solution.
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## Error message: Your server is not available or does not support this application
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## Error message: Your server isn't available or does not support this application
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**Cause 1**: The Microsoft Dataverse or Dynamics 365 Customer Engagement (on-premises) server is down. Verify that the server is on and connected to your network.
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**Cause 2**: Your Microsoft Dataverse or Dynamics 365 Customer Engagement (on-premises) app version is not supported. For supported version information, see [What's supported](/dynamics365/mobile-app/support-phones-tablets).
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**Cause 2**: Your Microsoft Dataverse or Dynamics 365 Customer Engagement (on-premises) app version isn't supported. For supported version information, see [What's supported](/dynamics365/mobile-app/support-phones-tablets).
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**Cause 3**: This error can also occur if you enter an invalid URL. Make sure the same URL you have provided works to access Dynamics 365 apps in your browser on your device.
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## Error message: You haven't been authorized to use this app. Check with your system administrator to update your settings
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**Cause 1**: Verify that your security role includes the **Use [!INCLUDE[pn_moca_short](../includes/pn-moca-short.md)]** privilege. See "Required privileges" in [Setup overview for mobile apps](/dynamics365/mobile-app/set-up-dynamics-365-for-phones-and-dynamics-365-for-tablets#requirements).
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**Cause 2**: This error can occur if you have a Microsoft Dataverse or Dynamics 365 Customer Engagement (on-premises) organization and your user has not been assigned a license for the organization. If you add a Microsoft Dataverse or Dynamics 365 Customer Engagement (on-premises) subscription to an existing [!INCLUDE[pn_MS_Office_365](../includes/pn-ms-office-365.md)] tenant, your user may not have a license assigned.
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**Cause 2**: This error can occur if you have a Microsoft Dataverse or Dynamics 365 Customer Engagement (on-premises) organization and your user hasn't been assigned a license for the organization. If you add a Microsoft Dataverse or Dynamics 365 Customer Engagement (on-premises) subscription to an existing [!INCLUDE[pn_MS_Office_365](../includes/pn-ms-office-365.md)] tenant, your user may not have a license assigned.
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If the user has the Global Administrator or Service Administrator role and you’re able to sign in to on the web app to perform certain administrative actions, but you can’t perform end user tasks, such as creating records (for example, accounts, contacts, and leads) or configuring Dynamics 365 for mobile. When you sign in to the web app, you may notice that not all areas appear within the navigation (for example, Sales and Marketing are missing):
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If the user has the Service Administrator role and you’re able to sign in to on the web app to perform certain administrative actions, but you can’t perform end user tasks, such as creating records (for example, accounts, contacts, and leads) or configuring Dynamics 365 for mobile. When you sign in to the web app, you may notice that not all areas appear within the navigation (for example, Sales and Marketing are missing):
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`at Microsoft.Crm.Application.WebServices.ApplicationMetadataService.RetrieveUserContext(UserContextRetrieveRequest userContextRetrieveRequest)`
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## Error message: The language installed on your company’s system isn’t available on the app. Please contact your system administrator to set up a supported language
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**Cause**: This error occurs if one of the supported languages is not enabled in Microsoft Dataverse or Dynamics 365 Customer Engagement (on-premises). For more information on the supported languages, see [Supported languages for Dynamics 365 for phones and Dynamics 365 for tablets](/dynamics365/mobile-app/support-phones-tablets#supported-languages-for--and-).
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**Cause**: This error occurs if one of the supported languages isn't enabled in Microsoft Dataverse or Dynamics 365 Customer Engagement (on-premises). For more information on the supported languages, see [Supported languages for Dynamics 365 for phones and Dynamics 365 for tablets](/dynamics365/mobile-app/support-phones-tablets#supported-languages-for--and-).
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## Error message: The process assigned to this record is unavailable or has been deleted
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If you receive this message for a record which has a nondeleted process assigned to it, you should manually synchronize Dynamics 365 mobile app data with Microsoft Dataverse or Dynamics 365 Customer Engagement (on-premises) app data. Close the mobile app, reopen it, and then choose to download the latest customizations. This procedure forces the mobile app to check for updated customizations. Recently viewed data while you were connected is cached and synched. Record data like Accounts or Contacts are not synched.
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If you receive this message for a record which has a nondeleted process assigned to it, you should manually synchronize Dynamics 365 mobile app data with Microsoft Dataverse or Dynamics 365 Customer Engagement (on-premises) app data. Close the mobile app, reopen it, and then choose to download the latest customizations. This procedure forces the mobile app to check for updated customizations. Recently viewed data while you were connected is cached and synched. Record data like Accounts or Contacts aren't synched.
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## Event 10001 messages appear in the Event Log when you run Dynamics 365 for mobile.
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The following event may be recorded multiple times to the Event Log, when **Show Analytic and Debug Logs** is enabled, on the device where Dynamics 365 for mobile is running. Notice that, by default, **Show Analytic and Debug Logs** is disabled in [!INCLUDE[pn_Event_Viewer](../includes/pn-event-viewer.md)] and these messages won’t be recorded. [!INCLUDE[proc_more_information](../includes/proc-more-information.md)] [Enable Analytic and Debug Logs](/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc749492(v=ws.11))
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To remove the cached data, the user must sign out of mobile app, or the app must be reconfigured or uninstalled.
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## Customization changes do not appear in the mobile app
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**Cause 1**: The customizations (metadata) from Microsoft Dataverse or Dynamics 365 Customer Engagement (on-premises) organization are cached on your device. The app checks for updated metadata after 24 hours or anytime you reopen the app. For customization changes to become available immediately, you must completely close and then reopen the app. If new metadata is found, you are prompted to download it. For more information on how to completely close an app, refer to the help for your operating system or reference one of the articles provided:
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## Customization changes don't appear in the mobile app
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**Cause 1**: The customizations (metadata) from Microsoft Dataverse or Dynamics 365 Customer Engagement (on-premises) organization are cached on your device. The app checks for updated metadata after 24 hours or anytime you reopen the app. For customization changes to become available immediately, you must completely close and then reopen the app. If new metadata is found, you're prompted to download it. For more information on how to completely close an app, see the help for your operating system or reference one of the articles provided:
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- **Windows 10**: [How do I close an app?](https://support.microsoft.com/help/4027154/windows-close-an-app-in-windows-10)
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**Cause 2**: You may be seeing a different form than the one you customized. If you have multiple forms for an entity, you see the first form in the form order that you have access to. This is different than the web application where you see the last form you used and have the ability to change between forms.
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## Native Android or iOS links are not supported
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The Dynamics 365 mobile app does not support universal links on iOS and Android app links on Android.
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## Native Android or iOS links aren't supported
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The Dynamics 365 mobile app doesn't support universal links on iOS and Android app links on Android.
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If you experience a failed network request when the Power Apps mobile app is running in the background, contact your app developer.
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## App does not appear in the app list offline
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New and recently republished apps might not appear in the offline app list right away. To make your app appear in the app list offline, open the app on your device when it is online and keep it open for 1-2 minutes.
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## App doesn't appear in the app list offline
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New and recently republished apps might not appear in the offline app list right away. To make your app appear in the app list offline, open the app on your device when it's online and keep it open for 1-2 minutes.
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## Not able to zoom in to input elements in the app
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Pinch to zoom is not supported by HTML input elements by deafult. More information on HTML input control default behavior: [HTML Input element](https://developer.mozilla.org/en-US/docs/Web/HTML/Element/input).
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Pinch to zoom isn't supported by HTML input elements by default. More information on HTML input control default behavior: [HTML Input element](https://developer.mozilla.org/en-US/docs/Web/HTML/Element/input).
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## Issue still not resolved?
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If the information provided previously doesn’t resolve your issue, either [Post your issue in the Power App Community](https://powerusers.microsoft.com/t5/Power-Apps-Community/ct-p/PowerApps1) or [Contact Technical Support](https://powerapps.microsoft.com/support/).
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- Does the issue only occur on certain devices but works correctly for the same user on another device?
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- If you attempt to connect to a different [!INCLUDE[pn_microsoftcrm](../includes/pn-microsoftcrm.md)] organization that does not include your customizations, does the same issue occur? If the issue only occurs with your customizations, provide a copy of the customizations if possible.
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- If you attempt to connect to a different [!INCLUDE[pn_microsoftcrm](../includes/pn-microsoftcrm.md)] organization that doesn't include your customizations, does the same issue occur? If the issue only occurs with your customizations, provide a copy of the customizations if possible.
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- Does the issue still occur after uninstalling the app and reinstalling it?
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