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Copy file name to clipboardExpand all lines: powerapps-docs/maker/model-driven-apps/faqs-timeline-control.md
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title: "FAQs for timeline control (section) in Power Apps | MicrosoftDocs"
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description: "FAQs for the timeline control in Power Apps"
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title: "FAQs for timeline control in Power Apps | MicrosoftDocs"
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description: "Frequently asked questions (FAQs) for the timeline control in Power Apps"
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ms.date: 10/05/2023
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ms.topic: troubleshooting
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author: "lalexms"
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For instructions about how to enable and use the command checker, go to [Troubleshooting ribbon issues in Power Apps](/troubleshoot/power-platform/power-apps/create-and-use-apps/ribbon-issues)
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If you see an error dialog box that displays "We can't compete the action you've selected" when trying to use the command action for activities on a timeline, it might be that the command action is hidden by custom rules. You can confirm by checking if the same action is hidden from **Related** > **Activities**.
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If an error dialog box displays "We can't compete the action you've selected" when trying to use the command action for activities on a timeline, it might be that the command action is hidden by custom rules. You can confirm by checking if the same action is hidden from **Related** > **Activities**.
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:::image type="content" source="media/related-activities.png" alt-text="Go to related activities in the timeline":::
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From the **Activities** tab, select the same activity that you want to perform action on, and then check if you can perform the same command action from there.
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From the **Activities** tab, select the same activity that you want to perform the action on, and then check if you can perform the same command action from there.
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:::image type="content" source="media/select-related-activity.png" alt-text="Select the related activity that you want":::
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1. From the command checker page that is displayed, select **Group Id: Mscrm.SubGrid.activitypointer.MainTab.Actions**, then select the command that isn't working. The command will be marked as hidden, such as **Reply All (hidden)**. Select the **Command properties** tab on the right to find out which "enable" rules are used to hide the command action.
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1. From the command checker page that is displayed, select **Group Id: Mscrm.SubGrid.activitypointer.MainTab.Actions**, select a hidden command such as **Mark Complete (hidden)**, and then select the **Command properties** tab on the right to find out what custom rules are used to hide the command action.
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:::image type="content" source="media/find-group-id.png" alt-text="Find group ID":::
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1. Follow the steps listed [here](../../create-and-use-apps/ribbon-issues-button-not-working-correctly.md) to change or disable these rules.
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> [!NOTE]
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> The timeline always displays command actions without honoring the custom rules to hide or disable the command button for performance reasons.
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## Why do the "Modified On" fields of my records get changed when no changes are made to them?
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This can be caused by cascading behavior with the parent record. For example, when a case is assigned to another user. Refer to [Table Relationships](../data-platform/create-edit-entity-relationships.md) to configure this behaviour.
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## What permissions does timeline need to run?
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* To see attachments, you need read access to the "Activity file attachment" entity
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* For personal settings and bookmarks, you need read/write/create access to the "Custom Control Extended Setting" entity
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## How do I configure timeline for mobile offline?
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For general guidance on enabling mobile offline for your app, see [Set Up Mobile Online](../mobile/setup-mobile-offline.md)
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The offline profile must have the **Note** and **User** tables in order for timeline to function.
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> [!NOTE]
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> Only notes are available when offline
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## See also
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[Set up timeline control](set-up-timeline-control.md)
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