Merge pull request MicrosoftDocs#2238 from MicrosoftDocs/kabala-timeline-feature-edit

Kabala timeline feature edit

Author: kabala123

powerapps-docs/maker/model-driven-apps/faqs-timeline-control.md

@@ -1,6 +1,6 @@
 ---
-title: "FAQs for timeline control (section) in PowerApps | MicrosoftDocs"
-description: "FAQs for timeline control (section) in PowerApps"
+title: "FAQs for timeline control (section) in Power Apps | MicrosoftDocs"
+description: "FAQs for timeline control (section) in Power Apps"
 ms.date: 11/22/2019
 ms.service: powerapps
 author: "kabala123"
@@ -18,7 +18,7 @@ search.app:
 
 ## Why do I receive the message "Records could not be loaded because of unexpected error"?
 
-The timeline section retrieves data about and displays in the form cards. By default, the timeline retrieves data for the 10 standard activity entities, which are:
+The **Timeline** section retrieves data about and displays in the form cards. By default, the timeline retrieves data for the 10 standard activity entities, which are:
 
 -	Email
 -	Task
@@ -29,7 +29,7 @@ The timeline section retrieves data about and displays in the form cards. By def
 -	Appointment
 -	Phone call
 
-As an administrator when you perform the following procedure, users will see an error at runtime:
+When you perform the following procedures as an administrator, users will see an error at runtime:
 
 **Procedure**
 -	Create any additional custom activities
@@ -41,26 +41,26 @@ As an administrator when you perform the following procedure, users will see an
    > [!div class=mx-imgBorder] 
    > ![Records could not be loaded because of an unexpected error.](media/timeline-error1.png "Records could not be loaded because of an unexpected error.")
 
-This error is caused as the number of activity entities for the data retrieval has exceeded the maximum limit of 10.
+This error is caused because the number of activity entities for the data retrieval has exceeded the maximum limit of 10.
 
    > [!div class=mx-imgBorder] 
    > ![Number of link entities in query exceeded maximum limit](media/timeline-error2.png "[Number of link entities in query exceeded maximum limit")
 
 ### Workaround
 
-To work around the issue, you must reduce the number of entities to 10 or less. Follow the steps to reduce the entities to 10 or less.
+To work around the issue, you must reduce the number of entities to 10 or fewer. To do this, follow the steps below.
 
 1.	Sign in to your `https://<YourOrgURL>.dynamics.com/apps` environment.
 
-2. Open a model-driven app, and then on the command bar select **Settings** ![Settings](../model-driven-apps/media/powerapps-gear.png) > **Advanced  Settings**.
+2.  Open a model-driven app, and then on the command bar select **Settings** ![Settings](../model-driven-apps/media/powerapps-gear.png) > **Advanced  Settings**.
 
 3.	Go to **Settings** > **Customization** > **Customize the System**. The solution explorer page opens in a new browser window.
 
-4.	 Expand **Entities** under **Components** in the default solution pane.
+4.	Expand **Entities** under **Components** in the default solution pane.
 
-5.	Select an entity and select **Forms**. For example, select the Account entity.
+5.	Select an entity and select **Forms**. For example, select the **Account** entity.
 
-6.	Select the **Account for Interactive experience** record that is of **Main** form type. The **Account for Interactive experience** form opens in a new browser window.
+6.	Select the **Account for Interactive experience** record that is a **Main** form type. The **Account for Interactive experience** form opens in a new browser window.
 
    > [!div class=mx-imgBorder] 
    > ![Select the entity form with interactive experience in the name](media/account-interactive-experience.png "Select the entity form with interactive experience in the name")
@@ -72,7 +72,7 @@ To work around the issue, you must reduce the number of entities to 10 or less.
     > [!div class=mx-imgBorder] 
     > ![Double-click the field in the social pane](media/timeline-conversation-tabs-field.png "Double-click the field in the social pane")  
 
-8.	Select **Show selected** option for the **Show these activities** field in the **Filter by** container.
+8.	Select the **Show selected** option for the **Show these activities** field in the **Filter by** container.
 
 9.	Select the activities you want to display to the users.
 
@@ -83,7 +83,7 @@ To work around the issue, you must reduce the number of entities to 10 or less.
 
 ## Why I can't assign or delete an activity from the timeline?
 
-If you use the **HideCustomActions** rule to hide the buttons, such as **Assign** and **Delete** in the ribbon command bar definition, then those buttons that are present in the Timeline control will not work. The buttons in the command bar is same as in the timeline control and hence, when a user selects the assign or delete button in the timeline control, an error message is displayed.
+If you use the **HideCustomActions** rule to hide buttons, such as **Assign** and **Delete** in the ribbon command bar definition, then those buttons that are present in the Timeline control will not work. The buttons in the command bar are same as the buttons in the Timeline control; therefore, when a user selects the **Assign** or **Delete** button in the Timeline control, an error message is displayed.
 
 **You do not have permission to perform this action. Please contact your system administrator.**
 
@@ -95,4 +95,4 @@ To mitigate the issue, unhide the buttons in the command bar definitions.
 
 [Timeline section in the Customer Service Hub app](https://docs.microsoft.com/dynamics365/customer-service/customer-service-hub-user-guide-basics#timeline)
 
-[Add an appointment, email, phone call, note, or task activity to the timeline](../../user/add-activities.md)
+[Add an appointment, email, phone call, note, or task activity to the timeline](../../user/add-activities.md)