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Live publish for 25 October 2019.
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powerapps-docs/maker/TOC.yml

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- name: View your profile
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href: ../user/view-your-user-profile.md
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- name: Set personal options
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- name: Find your admin or support person
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href: ../user/find-admin.md
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- name: Set personal option
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href: ../user/set-personal-options.md
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- name: Use a screen reader
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href: ../user/screen-reader.md
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href: ../user/export-excel-static-worksheet.md
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- name: Export to an Excel PivotTable
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href: ../user/export-excel-pivottable.md
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- name: Merge duplicate records
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href: ../user/merge-duplicate-records.md
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- name: Reports
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items:
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- name: Work with reports

powerapps-docs/user/find-admin.md

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---
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title: "Find your administrator or support person| MicrosoftDocs"
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ms.custom: ""
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author: mduelae
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manager: kvivek
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ms.service: powerapps
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ms.component: pa-user
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ms.topic: conceptual
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ms.date: 10/25/2019
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ms.author: mduelae
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ms.custom: ""
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ms.reviewer: ""
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ms.assetid:
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search.audienceType:
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- enduser
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search.app:
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- PowerApps
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- D365CE
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---
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# Find your administrator or support person
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You may occasionally run across issues that require consultation with your administrator. If you don’t know who your administrator is, you can use Advanced Find to find your administrator.
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1. Open your app.
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2. On the command bar select the **Advanced Find** button.
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3. On the Advanced Find page, in the **Look for** list, select **Users**.
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4. Point to **Select**, and then select **Security Roles** from the list.
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5. Under **Fields**, select **Names**.
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6. Enter **System Administrator** in the box that says **Enter Text**. At this point, your screen should look like this:
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> [!div class="mx-imgBorder"]
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> ![Advanced Find dialog box](media/find-admnistrator-advanced-find-complete.png "Advanced Find dialog box")
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7. Choose the **Results** button on the ribbon.
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You should see a list of one or more system administrators.
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---
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title: "Merge duplicate records| MicrosoftDocs"
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ms.custom: ""
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author: mduelae
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manager: kvivek
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ms.service: powerapps
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ms.component: pa-user
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ms.topic: conceptual
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ms.date: 10/25/2019
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ms.author: mduelae
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ms.custom: ""
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ms.reviewer: ""
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ms.assetid:
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search.audienceType:
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- enduser
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search.app:
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- PowerApps
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- D365CE
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---
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# Merge duplicate records
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Duplicate records can creep into your data when you or others enter data manually or import data in bulk. Common Data Service helps you address potential duplicates by providing duplicate detection for accounts and contacts. Your administrator may also set up duplicate detection rules for other situations.
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For example, let's say you enter a contact record, Jim Glynn, along with a mobile phone number. The duplicate detection rule discovers that you already have a similar record, and displays this dialog box.
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> [!div class="mx-imgBorder"]
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> ![Duplicate contact record detectied](media/duplicates-detected.png "Duplicate contact record detectied")
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You're not sure if this is a new record (one that happens to have the same name as an existing contact) or a duplicate, so you select **Ignore And Save**.
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Next, you go to the **All Contacts** list and see that now you have two records with the same name. After reviewing the records, you determine that they're duplicates that need to be merged.
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> [!div class="mx-imgBorder"]
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> ![Duplicate contact record detectied](media/duplicates-detected_1.png "Duplicate contact record detectied")
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Common Data Service includes duplicate detection rules for accounts and contacts. These rules are automatically turned on, so you don’t have to do anything to set up duplicate detection for these record types.
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> [!NOTE]
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> If available on your system, you may also be able to check for duplicates of other record types, in addition to contacts and accounts. Check with your system administrator. [Find your administrator or support person](find-admin.md)
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## Merge duplicate records
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1. Select the duplicate records, and then select **Merge**.
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> [!div class="mx-imgBorder"]
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> ![Duplicate contact record detectied](media/duplicates-detected_2.png "Duplicate contact record detectied")
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2. In the **Merge Records** dialog box, select the master record (the one you want to keep), and then select any fields in the new record that you want to merge into the master record. Data in these fields may override the existing data in the master record. Select **OK**.
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> [!div class="mx-imgBorder"]
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> ![Dialog box for merging records](media/merge-records-dialog.png "Dialog box for merging records")
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> [!NOTE]
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> There are a few situations when duplicates may be found:
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>
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> - When a record is created or updated.
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> - When you're using Dynamics 365 for Outlook and you go from offline to online.
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> - When you import data using the Import Data wizard.
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>
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> Duplicates aren't detected when you merge records, save an activity as completed, or change the status of a record, such as activating or reactivating a record.

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