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powerapps-docs/maker/portals/admin/reset-portal.md

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ms.topic: conceptual
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ms.custom:
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ms.date: 09/02/2020
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ms.reviewer:
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ms.author: nenandw
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ms.reviewer: tapanm
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---
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If a portal reset request could not be submitted, an error is displayed as shown in the following image. In this case, you must close and reopen the Power Apps Portals admin center, and try to reset the portal again. If the issue persists, contact Microsoft support.
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> [!div class=mx-imgBorder]
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> ![Error while resetting a portal](../media/reset-portal-request-error.png "Error while resetting a portal")
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> ![Couldn't submit error while resetting a portal](../media/reset-portal-request-error.png "Couldn't submit error while resetting a portal")
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### Reset portal job fails
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If a reset portal job fails, an error message is displayed along with the **Reset Portal** action.
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> [!div class=mx-imgBorder]
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> ![Error while resetting a portal](../media/reset-portal-error.png "Error while resetting a portal")
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> ![Failure error while resetting a portal](../media/reset-portal-error.png "Failure error while resetting a portal")
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Typically, these are transient errors and you must select **Reset Portal** to restart the job. If the issue persists, contact Microsoft support.
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powerapps-docs/maker/portals/faq.md

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Yes. Power Apps portals uses out of the box portal's static assets from Azure CDN that includes default JavaScript and CSS files for presentation that earlier rendered as part of the portal app. You must whitelist the following CDN URL to render portals successfully:
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https://content.powerapps.com/resource/powerappsportal
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`https://content.powerapps.com/resource/powerappsportal`
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> [!NOTE]
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> Power Apps portals hosted in Microsoft Government Cloud don't use CDN.

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