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Merge pull request MicrosoftDocs#2661 from MicrosoftDocs/scm-customer-portal
SCM customer portal - 1787902
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‎powerapps-docs/maker/portals/portal-templates.md

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ms.service: powerapps
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ms.topic: conceptual
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ms.custom:
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ms.date: 11/07/2019
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ms.date: 04/09/2020
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ms.author: tapanm
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ms.reviewer:
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> [!NOTE]
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> Field Service and Project Service packages must be installed in your Dynamics 365 organization to enable respective options. For more information, see [Integrate Project Service Automation](https://docs.microsoft.com/dynamics365/portals/integrate-project-service-automation) and [Integrate Field Service](https://docs.microsoft.com/dynamics365/portals/integrate-field-service).
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- **Employee self-service portal**: An employee self-service portal creates an efficient and well-informed workforce by streamlining common tasks and empowering every employee with a definitive source of knowledge
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- **Community portal**: A community portal leverages peer-to-peer interactions between customers and experts to organically grow the catalog of available knowledge from knowledge base articles, forums, and blogs as well as providing feedback through comments and ratings
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- **Portal from blank**: Create a website to share data with external and internal users. This template comes with sample pages to get you quickly started.
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- **Employee self-service portal**: An employee self-service portal creates an efficient and well-informed workforce by streamlining common tasks and empowering every employee with a definitive source of knowledge.
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- **Community portal**: A community portal leverages peer-to-peer interactions between customers and experts to organically grow the catalog of available knowledge from knowledge base articles, forums, and blogs as well as providing feedback through comments and ratings.
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- **Portal from blank**: Create a website to share data with external and internal users. This template comes with sample pages to get you quickly started.
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- **Customer Portal (Preview)**: A Supply Chain Management Customer Portal template provisions an externally facing B2B order placing website. This template allows external users to create and view orders to the associated Dynamics 365 for Supply Chain Management environment. Customer Portal template is in *Preview*. For more information about *preview* features, see [Understand preview features in Power Apps](https://docs.microsoft.com/powerapps/maker/canvas-apps/working-with-experimental-preview).
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## Portal templates features
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The table below summarizes the features associated with each portal template:
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| Feature | Customer self-service portal | Partner portal | Employee self-service portal | Community portal | Portal from blank | Common Data Service starter portal|
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|------------------|---------------|----------------|---------------|------------------|---------------|------|
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| World Ready | • | • | • | • | • |• |
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| Multi-Language Support | • | • | • | • | • |• |
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| Portal Administration| • | • | • | • | • |• |
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| Customization and Extensibility | • | • | • | • | • |• |
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| Theming | • | • | • | • | • |• |
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| Content Management | • | | • | • | |
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| Knowledge Management | • | • | • | • | |
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| Support/Case Management | • | | • | • | |
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| Forums | • | | • | • | |
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| Faceted Search | • | | • | | |
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| Profile Management | • | | • | | |
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| Subscribe to Forum Thread | • | | • | | |
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| Comments | • | | • | • | |
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| [!INCLUDE[pn-azure-shortest](../../includes/pn-azure-shortest.md)] AD Authentication | | | • | | |
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| Ideas | | | | • | |
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| Blogs | | | | • | |
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| Project Service Automation Integration | | • | | | |
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| Field Service Integration | | • | | | |
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| Partner Onboarding | | • | | | |
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| Portal Base | • | • | •| •| •|• |
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| Portal Workflows| •| •| •| •| •|• |
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| Web Notifications| •| •| •| •| •|• |
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| [!INCLUDE[cc-microsoft](../../includes/cc-microsoft.md)] Identity| •| •| •| •| •|• |
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| Identity Workflows| •| •| •| •| •|• |
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| Web Forms| •| •| •| •| •|• |
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| Feedback| •| •| •| •| •|• |
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| Feature | Customer self-service portal | Partner portal | Employee self-service portal | Community portal | Portal from blank | Common Data Service starter portal| Customer Portal (Preview) |
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|------------------|---------------|----------------|---------------|------------------|---------------|------|-|
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| World Ready | * | * | * | * | * |* |*
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| Multi-Language Support | * | * | * | * | * |* |*
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| Portal Administration| * | * | * | * | * |* |*
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| Customization and Extensibility | * | * | * | * | * |* |*
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| Theming | * | * | * | * | * |* |*
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| Content Management | * | | * | * | |
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| Knowledge Management | * | * | * | * | |
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| Support/Case Management | * | | * | * | |
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| Forums | * | | * | * | |
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| Faceted Search | * | | * | | |
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| Profile Management | * | | * | | | |*
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| Subscribe to Forum Thread | * | | * | | |
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| Comments | * | | * | * | |
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| [!INCLUDE[pn-azure-shortest](../../includes/pn-azure-shortest.md)] AD Authentication | | | * | | ||*
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| Ideas | | | | * | |
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| Blogs | | | | * | |
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| Project Service Automation Integration | | * | | | |
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| Field Service Integration | | * | | | |
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| Partner Onboarding | | * | | | |
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| Portal Base | * | * | *| *| *|* |*
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| Portal Workflows| *| *| *| *| *|* |*
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| Web Notifications| *| *| *| *| *|* |*
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| [!INCLUDE[cc-microsoft](../../includes/cc-microsoft.md)] Identity| *| *| *| *| *|* |*
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| Identity Workflows| *| *| *| *| *|* |*
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| Web Forms| *| *| *| *| *|* |*
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| Feedback| *| *| *| *| *|* |*
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