Live publish

Author: buck1ey

powerapps-docs/maker/TOC.yml

@@ -57,16 +57,12 @@
         href: ../user/screen-reader.md
       - name: Keyboard shortcuts
         href: ../user/keyboard-shortcuts.md
-    - name: Work with records and activities
+    - name: Work with records 
       items:
       - name: Create a record
         href: ../user/create-a-record.md
-      - name: Add activities to the timeline
-        href: ../user/add-activities.md
       - name: Work with records in the new calendar view
         href: ../user/calendar-view.md
-      - name: FAQ about activities
-        href: ../user/faq-for-timeline-and-activity.md
       - name: Use the lookup field on a record
         href: ../user/lookup-field.md
       - name: View a profile card
@@ -78,7 +74,27 @@
       - name: Add a connection role
         href: ../user/add-connection-role.md
       - name: Deactivate accounts or contacts
-        href: ../user/deactivate-activate-account-contact.md   
+        href: ../user/deactivate-activate-account-contact.md 
+    - name: Work with activities
+      items:
+      - name: Add activities to the timeline
+        href: ../user/add-activities.md
+      - name: FAQ about activities
+        href: ../user/faq-for-timeline-and-activity.md
+      - name: Known issues for activities
+        href: ../user/activities-known-issues.md     
+    - name: Work with email
+      items:
+      - name: View and create email through the activities grid
+        href: ../user/view-create-email.md
+      - name: Send email using the enhanced email experience
+        href: ../user/enhanced-email.md
+      - name: Insert an email template
+        href: ../user/insert-email-template.md
+      - name: Send email to multiple recipients
+        href: ../user/direct-email.md
+      - name: Resolve an unresolved email recipient
+        href: ../user/unresolved-email-recipient.md
     - name: Work with grid filters
       items:
       - name: Use grid filters
@@ -95,18 +111,6 @@
         href: ../user/interactive-dashboards.md
       - name: Add Power BI dashboards
         href: ../user/add-powerbi-dashboards.md      
-    - name: Work with email
-      items:
-      - name: View and create email through the activities grid
-        href: ../user/view-create-email.md
-      - name: Send email using the enhanced email experience
-        href: ../user/enhanced-email.md
-      - name: Insert an email template
-        href: ../user/insert-email-template.md
-      - name: Send email to multiple recipients
-        href: ../user/direct-email.md
-      - name: Resolve an unresolved email recipient
-        href: ../user/unresolved-email-recipient.md
     - name: Collaboration
       items:
       - name: Use OneDrive for Business

powerapps-docs/maker/portals/faq.md

@@ -5,7 +5,7 @@ author: sandhangitmsft
 ms.service: powerapps
 ms.topic: conceptual
 ms.custom: 
-ms.date: 05/21/2020
+ms.date: 09/23/2020
 ms.author: sandhan
 ms.reviewer: tapanm
 ---
@@ -141,13 +141,6 @@ Set-TenantSettings -RequestBody @{ "disablePortalsCreationByNonAdminUsers" = $fa
 
 More information: [Disable portal creation in a tenant](create-portal.md#disable-portal-creation-in-a-tenant)
 
-### I'm getting an error that I don't have appropriate license to access this website.
-
-Internal users of an organization that use portals for accessing authenticated pages require that licenses be assigned to the environment that a portal is connected to. You  can read more about the user rights for portals for internal users [here](https://docs.microsoft.com/power-platform/admin/powerapps-flow-licensing-faq#can-you-clarify-the-use-rights-to-portals-for-internal-users). When an environment doesn't have licenses assigned, internal users will get an error such as follows:
-
-> [!div class=mx-imgBorder]
-> ![Portal login error](media/portal-login-error.png "Portal login error")
-
 ## Licensing and provisioning
 
 ### How do I get a portal subscription?
@@ -182,6 +175,18 @@ To reset the portal host, follow the steps in [Reset a portal](admin/reset-porta
 
 To delete portal solutions, you'll have to delete solutions from the Dynamics 365 solution explorer UI. The order in which Portal solutions should be uninstalled is provided in [Uninstalling Portal Solutions](https://community.dynamics.com/365/b/dynamics365portalssupport/archive/2017/02/27/portal-troubleshooting-part-three-uninstalling-portal-solutions).
 
+### I'm getting an error that I don't have appropriate license to access this website.
+
+Internal users with Azure Active Directory credentials trying to sign-in without a valid license assigned will see this message on the sign-in page: *You don't have a valid license to access this website. Please contact your system administrator*.
+
+![Portal login error](media/portal-login-error.png "Portal login error")
+
+Depending on the purchased SKU type - such as different *Dynamics 365 SKUs*, *Power Apps per app plan* or *Power Apps per user plan*, an administrator will need to either provide an appropriate license to the users, or have appropriate number of app passes available to the environment. For more information about app passes, go to [Allocate or change capacity in an environment](https://docs.microsoft.com/power-platform/admin/capacity-add-on#allocate-or-change-capacity-in-an-environment). Once app passes are allocated to the environment, the portal will have to be restarted for changes to take effect.
+
+For details about licensing of internal users, go to [Portal Licensing FAQ](https://docs.microsoft.com/power-platform/admin/powerapps-flow-licensing-faq#can-you-share-more-details-regarding-the-new-power-apps-portals-licensing). 
+
+For details about use rights to portals for internal users, go to FAQ [use rights to portals for internal users](https://docs.microsoft.com/power-platform/admin/powerapps-flow-licensing-faq#can-you-clarify-the-use-rights-to-portals-for-internal-users) and [Licensing Guide](https://go.microsoft.com/fwlink/?linkid=2085130) section **Power Apps Portals – Use rights for Internal users**.
+
 ## Common Data Service environment lifecycle
 
 ### We recently moved our Common Data Service environment from one geolocation or tenant to another. How do we handle portals connected to our organization?
@@ -242,11 +247,11 @@ When you enable diagnostic logging, you can search for particular errors that us
 
 ## Portal administration and management
 
-### Do portals use any static content from CDNs (Content Delivery Network) that I need to whitelist?
+### Do portals use any static content from CDNs (Content Delivery Network) that I need to allow-list?
 
-Yes. Power Apps portals uses out of the box portal's static assets from Azure CDN that includes default JavaScript and CSS files for presentation that earlier rendered as part of the portal app. You must whitelist the following CDN URL to render portals successfully:
+Yes. Power Apps portals uses out of the box portal's static assets from Azure CDN that includes default JavaScript and CSS files for presentation that earlier rendered as part of the portal app. You must allow-list the following CDN URL to render portals successfully:
 
-    https://content.powerapps.com/resource/powerappsportal
+`https://content.powerapps.com/resource/powerappsportal`
 
 > [!NOTE]
 > Power Apps portals hosted in Microsoft Government Cloud don't use CDN.
@@ -326,7 +331,7 @@ There are situations in which portal won't be able to recreate website binding r
 
       - **Name**: Can be any string
       - **Website**: Select the website record that you want to be rendered on portal
-      - **Sitename**: Type in the hostname of your portal i.e Portal URL without ```https://``` in the beginning. If your Portal is using custom ___domain name, then use custom ___domain name here.
+      - **Sitename**: Type in the hostname of your portal i.e Portal URL without `https://` in the beginning. If your Portal is using custom ___domain name, then use custom ___domain name here.
       - Leave all other fields blank.
 
 3. Once website binding record is recreated, restart your portal from Power Apps Portals admin center.

powerapps-docs/maker/portals/media/portal-login-error.png

@@ -0,0 +1,53 @@
+---
+title: "Known issue for activities| MicrosoftDocs"
+description: Known issue for activities|
+author: mduelae
+manager: kvivek
+ms.service: powerapps
+ms.component: pa-user
+ms.topic: conceptual
+ms.date: 09/23/2020
+ms.author: mkaur
+ms.custom: ""
+ms.reviewer: ""
+ms.assetid: 
+search.audienceType: 
+  - enduser
+search.app: 
+  - PowerApps
+  - D365CE
+---
+# Known issues for activities
+
+## Email content is lost after entering text in the body of the message
+
+**Issue**: Recent content added to the email may get lost if you enter text in the body of an email and immediately select **Save**, **Save and Close**, or **Send**. 
+
+**Resolution**: To avoid this issue, wait a few seconds before you select **Save**, **Save and Close**, or **Send** after your enter text in the body of the email.
+
+## The From field is read only or lookup isn't working
+
+**Issue**: The **From** field in an email form is read-only or you can't look up records and filter results by **User** or **Queue**.
+
+**Resolution**: This happens when customization specifically have been applied on this field by your system administrator. To fix the issue, open a browser window and run the following two commands replacing the **environment URL** with the URL of your environment.
+
+
+ - (replace with your environment URL)/api/data/v9.1/RemoveActiveCustomizations(SolutionComponentName='AttributeLookupValue',ComponentId=(25E9AF0C-2341-DB11-898A-0007E9E17EBD))
+ - (replace with your environment URL)/api/data/v9.1/RemoveActiveCustomizations(SolutionComponentName='AttributeLookupValue',ComponentId=(26E9AF0C-2341-DB11-898A-0007E9E17EBD))
+ 
+To find the URL, in the address bar the first part of the URL that starts with **https://** and ends with **.com** is your environment URL. For more information on how to find the environment URL, see [Get the environment UR](https://docs.microsoft.com/power-platform/guidance/coe/setup-powerbi#get-the-environment-url).
+
+## Error message: Unable to find many-to-one relationship,entity: phonecall, referenced Entity: undefined, field: regardingobjectid.
+
+**Issue**: When you open an existing phone call activity record, and on the **Phone Number** field select the phone icon, the system opens a new **Quick Create: Phone Call** activity. 
+
+> ![Create a phone call activity record](media/error_phonecallactivity.png "Create a phone call activity record")
+
+If you attempt to save the new phone call activity record, you will get this error, **Unable to find many-to-one relationship,entity: phonecall, referenced Entity: undefined, field: regardingobjectid**. 
+
+
+> ![Create a phone call record](media/error_phonecallactivity_1.png "Create a phone call record")
+
+
+**Resolution**: Common Data Service does not support the option to create a phone call activity from within another phone call activity record.
+

powerapps-docs/user/activities-known-issues.md

@@ -6,8 +6,8 @@ manager: kvivek
 ms.service: powerapps
 ms.component: pa-user
 ms.topic: conceptual
-ms.date: 08/21/2020
-ms.author: mduelae
+ms.date: 09/23/2020
+ms.author: mkaur
 ms.custom: ""
 ms.reviewer: ""
 ms.assetid: 
@@ -73,6 +73,10 @@ Legend:
 4. By default, the direction is set to **Outgoing**. You can change it to **Incoming** by selecting **Outgoing**.
 
 5. When you're done filling in the form, select **Save and Close** to save the phone call activity.  
+
+
+> [!NOTE]
+> When you open an existing phone call activity, and on the **Phone Number** field select the phone icon, the system will open a new **Quick Create: Phone Call** activity. If you attempt to save the new phone call activity record, you will get this error, **Unable to find many-to-one relationship,entity: phonecall, referenced Entity: undefined, field: regardingobjectid**. This happens because Common Data Service does not support the option to create a phone call activity from within another phone call activity record. For more information, see [Known issues for activities](activities-known-issues.md).
   
 ### Add a task  
 
@@ -97,7 +101,8 @@ To add an email activity to a record, you must first save the record you are add
 4. To add an attachment to the email, save the email. Then, on the command bar select **Attach File** > **Choose File** and then select the file that you want to attach to the email.
 
    > [!NOTE]
-   > An email with an attached image will be shown inline with the body of the email.
+   > - To use the spell checker, on your keyboard press Control + right click. 
+   > - An email with an attached image will be shown inline with the body of the email.
   
 5. To use a template for the email body, on the command bar, select **Insert Template**, and then select the template. For more information on inserting an email template, see [Insert an email template](insert-email-template.md). 
 

powerapps-docs/user/add-activities.md

@@ -1,13 +1,13 @@
 ---
 title: "Frequently Asked Questions about activities and the timeline wall| MicrosoftDocs"
-ms.custom: ""
+description: Frequently Asked Questions about Activities and the Timeline Wall  
 author: mduelae
 manager: kvivek
 ms.service: powerapps
 ms.component: pa-user
 ms.topic: conceptual
-ms.date: 02/03/2020
-ms.author: mduelae
+ms.date: 09/23/2020
+ms.author: mkaur
 ms.custom: ""
 ms.reviewer: ""
 ms.assetid: 
@@ -50,6 +50,8 @@ When you select the **Print Preview** option in Dynamics 365 the **Timeline Wall
 
 **My activities** stream in the dashboard shows the records and activities that are owned by you (user). For example, user **A** see records and activities that are owned by **A**, and user **B** see records and activities that are owned by **B**.
 
+
+
 ## See also
 
 [Set up timeline control](../maker/model-driven-apps/set-up-timeline-control.md)
@@ -58,4 +60,6 @@ When you select the **Print Preview** option in Dynamics 365 the **Timeline Wall
 
 [Add an appointment, email, phone call, note, or task activity to the timeline](add-activities.md)
 
-[Timeline section in the Customer Service Hub app](https://docs.microsoft.com/dynamics365/customer-service/customer-service-hub-user-guide-basics#timeline)
+[Timeline section in the Customer Service Hub app](https://docs.microsoft.com/dynamics365/customer-service/customer-service-hub-user-guide-basics#timeline)
+
+