You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
### For apps running on Power Apps mobile (preview)
79
+
80
+
Follow the above steps, but select **Copy monitor link** instead of **Play published app**. Use the copied link on your device to open a monitored session for the published app. Make sure the link is opened using [Power Apps mobile](../mobile/run-powerapps-on-mobile.md), not a browser.
81
+
82
+
> [!NOTE]
83
+
> **Copy monitor link** is available in https://make.preview.powerapps.com
If you want to view the source expressions in Monitor for the published app, you need to turn on the setting to publish the expressions with the app. This setting is similar to generating a debug file in traditional development. Publishing source expressions with your app is optional. Even when this setting is off, you'll be able to see the events happening in your app, but you won't be able to map these events to specific expressions or formulas.
Copy file name to clipboardExpand all lines: powerapps-docs/maker/monitor-collaborative-debugging.md
+2-2Lines changed: 2 additions & 2 deletions
Original file line number
Diff line number
Diff line change
@@ -103,11 +103,11 @@ When using the **Connect user** feature for a canvas app:
103
103
104
104

105
105
106
-
1. After you share the link, the user selects it to open the app and is notified that they're joining a monitoring session.
106
+
1. After you share the link, the user selects it to open the app and is notified that they're joining a monitoring session. The same link can be used to open the app in a monitored session on [Power Apps mobile](../mobile/run-powerapps-on-mobile.md).
107
107
108
108

109
109
110
-
The user can now interact with the app, and Monitor will show events for this interaction.
110
+
The user can now interact with the app, and Monitor will show events for this interaction.
Copy file name to clipboardExpand all lines: powerapps-docs/mobile/powerapps-mobile-troubleshoot.md
+15-21Lines changed: 15 additions & 21 deletions
Original file line number
Diff line number
Diff line change
@@ -22,14 +22,16 @@ search.app:
22
22
23
23
This troubleshooting article helps fix common issues for the [Power Apps mobile app](../mobile/run-powerapps-on-mobile.md).
24
24
25
-
26
25
> [!NOTE]
27
26
> If you are having an issue with Power Apps for iOS or Android and you don’t find a solution on this page, please send a description of your issue with a screenshot and session ID to [[email protected]](mailto:[email protected]?subject=Power%20Mobile%20issues). Comments on this page are not received by the support team.”
28
27
28
+
## Debug mobile apps with Monitor
29
+
30
+
Monitor is a tool that offers makers a deep view of what an app does and how it does it by logging all key activities that occur in the app as it runs. You can [connect a mobile app session to Monitor](../maker/monitor-canvasapps.md#for-apps-running-on-power-apps-mobile-preview) to better diagnose and troubleshoot issues faster.
29
31
30
32
## Error: There was a problem signing you in
31
33
32
-
You are unable to sign in due to issues with the Microsoft Authenticator app.
34
+
You are unable to sign in due to issues with the Microsoft Authenticator app.
33
35
34
36
If you don’t have the Microsoft Authenticator app, download the app from the App Store or Play Store and then sign in to Power Apps mobile again.
35
37
@@ -42,7 +44,6 @@ If you already have the Microsoft Authenticator app installed and you're having
## Error: Your device configuration is preventing sign in
47
48
48
49
If you get this error messages, it means your company's IT department requires Microsoft Intune or an authentication app to sign in securely. However, your device setup is blocking Power Apps mobile from launching the authentication app that's installed on your device.
@@ -54,20 +55,20 @@ Microsoft authentication apps are Authenticator and Company Portal. Your company
54
55
55
56
Sometimes, updating and manually opening the authentication app on your device before signing in to Power Apps mobile can fix the problem. If this doesn't fix the issue, then follow the next steps depending on your device manufacturer and authentication app.
56
57
57
-
**Huawei or Honor device**
58
+
### Huawei or Honor device
58
59
59
-
1. Go to **Settings** > **Battery** > **App launch**.
60
+
1. Go to **Settings** > **Battery** > **App launch**.
60
61
61
62
> [!NOTE]
62
63
> The **App launch** menu can have different names depending on the model and the operating version of your mobile device. If you don’t see the **App launch** menu option, then look for one of the following menu options:
63
64
> -**Close apps after screen lock**
64
-
> -**Applications**
65
+
> -**Applications**
65
66
> -**Background applications**
66
67
67
68
2. Under **Manage automatically**, on the authenticator app set the toggle switch to **OFF**.
68
69
3. On the **Manage manually** screen ensure that **Secondary launch / Can be launched by other apps** is enabled. To allow the Power Apps mobile app to launch the app.
69
70
70
-
**Vivo device**
71
+
### Vivo device
71
72
72
73
1. Go to **Settings** > **More Settings** > **Applications** > **Autostart**.
73
74
2. Set the toggle switch to **ON** for the authenticator app.
@@ -83,59 +84,52 @@ If the issue is still not fixed, then try these steps:
83
84
84
85
If you still can't sign in, then email us at [email protected] and include your device make and model, session ID, and provide the exact error message that you get.
85
86
86
-
87
87
## App list is empty
88
88
89
89
The app list in the Power Apps mobile app may appear empty when you lose internet connection before the app list has completely downloaded. This can happen in any of the following scenarios:
90
90
91
-
-It's the first time you're signing in to the mobile app.
92
-
-When you pull down to refresh the app list.
93
-
-When you come back online after a period of being offline. The app list is automatically refreshed.
91
+
-It's the first time you're signing in to the mobile app.
92
+
-When you pull down to refresh the app list.
93
+
-When you come back online after a period of being offline. The app list is automatically refreshed.
94
94
95
95
To resolve connection related issues, ensure you remain connected to the internet while the app list is fully downloaded.
96
96
97
-
98
97
## Pin to Home does not work on iOS 14
99
98
100
99
**iOS device running iOS 14**: The Safari browser no longer supports the **Pin to Home** functionality for Power Apps mobile. You need to use the Siri Shortcuts app to pin an app to the Home screen. For more information, see [Use Siri Shortcuts (iOS 14 or later)](../mobile/run-powerapps-on-mobile.md#use-siri-shortcuts-to-add-a-shortcut-to-the-home-screen-ios-14-or-later).
101
100
102
101
**iOS 13**: You can still use the Safari browser to pin an app to the Home screen. For more information, see [Pin an app to the home screen](../mobile/run-powerapps-on-mobile.md#use-safari-to-add-a-shortcut-ios-13-or-earlier)
103
102
104
-
105
103
## App resets when running it on Power Apps mobile
106
104
107
105
When you run a canvas or model-driven app on Power Apps mobile it can reset if the app is using too many resources. If the app uses more resources than are available on your device, the app will reset. This is similar to when you visit a large complex webpage, and the web browser suspends the page because it is consuming too much power.
108
106
109
107
Power Apps mobile is designed to run on a wide range of devices, including low-end devices with limited resources. When you create a canvas or model-driven app, remember to optimize the app to run on the lowest-specification device that your end-users will use.
110
108
111
-
If you experience a reset, contact your app developer, and point them to this topic.
109
+
If you experience a reset, contact your app developer, and point them to this topic.
112
110
113
111
For more information for developers, see:
114
112
115
113
- Blog post: [PowerApps coding standards and guidelines](https://powerapps.microsoft.com/blog/powerapps-canvas-app-coding-standards-and-guidelines/)
116
114
- Whitepaper: [PowerApps canvas app coding
117
115
standards and guidelines](https://pahandsonlab.blob.core.windows.net/documents/PowerApps%20canvas%20app%20coding%20standards%20and%20guidelines.pdf) (Note, review the section titled, **Optimizing for performance**).
118
116
119
-
120
117
## Unable to download SharePoint attachment in the mobile app
121
118
122
119
The Power Apps platform does not support accessing authenticated URLs, including SharePoint attachments. If you run a Power Apps application in a web browser and it tries to access a SharePoint attachment, it may work if you are signed-in to SharePoint in another tab. This is because web browsers support multiple signed-in users, and sign-ins are valid across browser tabs. However, the Power Apps mobile app is not a web browser, so does not benefit from this browser-based behavior.
123
120
124
-
125
-
## Power Automate Flow menu opens a blank Login to Flow screen on iOS 14
121
+
## Power Automate Flow menu opens a blank Login to Flow screen on iOS 14
126
122
127
123
If you encounter a blank **Login to Flow** page when using the Power Automate Flow menu in a Power Apps on mobile, enable **Allow Cross-Website Tracking** in **iOS Settings** > **Power Apps** and open the app again.
128
124
129
-
130
125
## Flows created in a solution are not supported on Power Apps mobile
131
126
132
127
The Flow action menu in Power Apps mobile doesn't support flows created in a solution.
133
128
134
-
135
129
### See also
136
130
137
-
[Power Pages known issues](/power-pages/known-issues) <br/>
138
-
[Power Automate known issues](/power-automate/process-advisor-issues)
131
+
[Power Pages known issues](/power-pages/known-issues)
139
132
133
+
[Power Automate known issues](/power-automate/process-advisor-issues)
0 commit comments