Bug: Crash when clicking in the newly opened tab (CoreMessagingXP.dll)

[SilverGreen93]

Description

If you open a tab and quickly click on an element (i.e. a drive) on the tab page, the application freezes and after several seconds it crashes.

Steps To Reproduce

1. Open Files
2. Open a new tab (click the + icon in the tab bar)
3. Quickly single-click (to select) on any drive in the newly opened tab just before the drive icons finish loading.
4. App crashes

Note that if you click after the icons have finished loading, the app does not crash.

Same thing happend when navigating back/forth and click an element before icons load, but it seems to happen ONLY for the Home page/tab.

Files Version

3.9.13.0

Windows Version

10.0.26100.4770

User ID

a4572e3c-4109-43f3-aad3-3fd6e544edc2

Log File

debug.log

[Josh65-2201]

Thanks for the report, the log doesn't show any errors, can you

1. Type Event Viewer into the Windows start menu search
2. Go to Windows logs > Application
3. Screenshot the first Application Error under the source column with this symbol that has Files.exe shown on the first line
4. Upload this on GitHub comment box (Email attachments don't work)

[SilverGreen93]

Here is the Event triggered by the crash:

Faulting application name: Files.exe, version: 1.0.0.0, time stamp: 0x68500000
Faulting module name: CoreMessagingXP.dll, version: 10.0.26107.1011, time stamp: 0x76d08d1d
Exception code: 0xc000027b
Fault offset: 0x0000000000093b76
Faulting process id: 0x59DC
Faulting application start time: 0x1DC015096AB49DB
Faulting application path: C:\Program Files\WindowsApps\FilesPreview_3.9.13.0_x64__1y0xx7n9077q4\Files.App\Files.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.7_7000.522.1444.0_x64__8wekyb3d8bbwe\CoreMessagingXP.dll
Report Id: c50d81ea-b872-4802-8e21-ff3d9de9a909
Faulting package full name: FilesPreview_3.9.13.0_x64__1y0xx7n9077q4
Faulting package-relative application ID: App

[Josh65-2201]

Can you try the instructions in microsoft/microsoft-ui-xaml#9556 (comment)

[SilverGreen93]

Can you try the instructions in microsoft/microsoft-ui-xaml#9556 (comment)

1. I already had Microsoft.VCRedist.2015+.x64 installed.
2. I installed Microsoft.DotNet.DesktopRuntime.9 and Files still crashes.
3. I installed Microsoft.EdgeWebView2Runtime and Files still crashes.

[Josh65-2201]

Thanks for checking