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powerapps-docs/maker/common-data-service/common-issues-resolutions-solution-checker.md

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@@ -64,21 +64,24 @@ To address this issue, check or create smaller solutions to be analyzed. To mini
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- When you add HTML web resources, include any dependent scripts that are defined within the HTML web resource.
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- When you add custom workflows, include the assembly used within the workflow.
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## Solution Checker Run or Download Results fail due to instance in Administration mode
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Shortly after running Solution Checker, it fails shortly after with the following message bar:<br />
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"We weren't able to run the check on SOLUTIONNAME Solution. Try running it again."
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## Solution Checker run or download results don't complete
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Shortly after running Solution Checker the operation doesn't commplete and the following message is displayed:<br />
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"We weren't able to run the check on *SOLUTIONNAME* Solution. Try running it again."
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![Weren't able to run](media/solution-checker-werent-able-to-run.png)
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The issue is that the organization is in Administration state and Solution Checker is unable to validate the user's permissions executing the request.
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This issue occurs because the organization is in the **administration mode** state and Solution Checker is unable to validate the user's permissions executing the request. To resolve this issue, disable administration mode.
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1. Access the Dynamics 365 Instance Picker: https://port.crm.dynamics.com/G/Instances/InstancePicker.aspx
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2. Click on the instance having issues
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3. Click on ADMIN<br />
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### Disable administration mode for an instance
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1. Access the Dynamics 365 for Customer Engagement instance picker: https://port.crm.dynamics.com/G/Instances/InstancePicker.aspx.
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2. Select the instance that has issues running Solution Checker.
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3. Select **ADMIN**.<br />
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![Instance Admin](media/solution-checker-instance-admin.png)
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4. Uncheck "Enable administration mode" <br />
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4. Clear **Enable administration mode**. <br />
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![Disable Admin mode](media/solution-checker-instance-disable-admin-mode.png)
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5. Run Solution Checker again.
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## Solution Checker will not process patched solutions
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If a solution has had a [patch](https://docs.microsoft.com/powerapps/developer/common-data-service/create-patches-simplify-solution-updates) applied, Solution Checker will fail to export the solution for analysis. When a solution has had a patch applied, the original solution becomes locked and it can’t be changed or exported as long as there are dependent patches that exist in the organization that identify the solution as the parent solution.

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