Live Publish (03/17/2025 12:00:00 PM)

Author: bishalgoswami

powerapps-docs/maker/TOC.yml

@@ -1691,6 +1691,8 @@
           href: ./model-driven-apps/copilot-chat-mda-knowledge.md
         - name: Add topics to Copilot chat
           href: ./model-driven-apps/copilot-chat-mda-topics.md
+        - name: Send a messages to Copilot chat
+          href: ./model-driven-apps/copilot-chat-send-messages.md
         - name: Prompt guide customizations
           href: ./model-driven-apps/copilot-chat-prompt-guide.md
         - name: Zero prompt experience

powerapps-docs/maker/model-driven-apps/copilot-chat-send-messages.md

@@ -0,0 +1,69 @@
+---
+title: Send a message to Copilot chat in model-driven apps 
+description: Learn how to send a message from Agent to user in model-driven apps Copilot chat
+author: Mattp123
+ms.service: powerapps
+ms.subservice: mda-maker
+ms.author: hemantg
+ms.reviewer: matp
+ms.date: 03/16/2025
+ms.topic: how-to
+applies_to: 
+  - "powerapps"
+search.audienceType: 
+  - maker
+contributors:
+  - makolomi
+ms.collection: bap-ai-copilot
+ai-usage: ai-assisted
+---
+# Send a message to Copilot chat (preview)
+
+[!INCLUDE [cc-beta-prerelease-disclaimer](../../includes/cc-beta-prerelease-disclaimer.md)]
+
+Extend your app's Copilot chat engagement and affect by incorporating rich audio, video, and simple cards as a chat response type. The **Message** node, within the flow of a topic in Copilot Studio, can be used to send a message from the agent to the user in your model-driven app. Messages can be simple text messages, but can also include richer components, such as images, videos, quick replies, and cards.
+
+> [!IMPORTANT]
+>
+> - This is a preview feature.
+> - Preview features aren't meant for production use and might have restricted functionality. These features are subject to [supplemental terms of use](https://go.microsoft.com/fwlink/?linkid=2216214), and are available before an official release so that customers can get early access and provide feedback.
+> - Copilot Studio license and agent editing permissions are required to customize Copilot chat.
+
+## Add an image response to Copilot chat
+
+When you add an image, Copilot can send a message as a response with the image from the agent to the user. To add an image, the image must be hosted through a URL.
+
+1. [Add a Message node.](/microsoft-copilot-studio/authoring-send-message#send-a-text-message)
+1. In the node's menu bar, select **Add** and choose **Image**.
+1. Under **Image properties**, enter the **Image URL** for your image.
+1. Optionally, enter a **Title** for the image.
+:::image type="content" source="media/mda-copilot-chat-image-message.png" alt-text="Add an image response to Copilot chat" lightbox="media/mda-copilot-chat-image-message.png":::
+
+## Add a video response to Copilot chat
+
+When you add a video, Copilot can send a message with the video as a response from the agent to the user.
+
+1. [Add a Message node.](/microsoft-copilot-studio/authoring-send-message#send-a-text-message)
+1. In the node's menu bar, select **Add**, and then select **Video**.
+1. Under **Media URL**, enter the URL of your video. The URL can either be a direct link to a publicly accessible MP4 file or a YouTube URL.
+1. Optionally, enter a **Title**, **Subtitle**, **Image URL** (the URL of a publicly available image file), or **Text** to be shown alongside the video on the card. You can also add one or more buttons, which have the same properties as quick replies.
+:::image type="content" source="media/mda-copilot-chat-video-message.png" alt-text="Add an video response to Copilot chat" lightbox="media/mda-copilot-chat-video-message.png":::
+
+## Add a basic card response to Copilot chat
+
+A basic card is a general-purpose card used for adding text, images, and interactive elements to an agent response message.
+
+1. [Add a Message node.](/microsoft-copilot-studio/authoring-send-message#send-a-text-message)
+1. In the node's menu bar, select **Add**, and then select **Basic card**.
+1. In the **Basic Card properties** pane, fill in the properties for the content of your card. You can also add one or more buttons, which have the same effect as [quick replies](/microsoft-copilot-studio/authoring-send-message#use-quick-replies).
+:::image type="content" source="media/mda-copilot-chat-basic-card-message.png" alt-text="Add a basic card response to Copilot chat" lightbox="media/mda-copilot-chat-basic-card-message.png":::
+
+For more information about sending messages with Copilot, go to [send a message Copilot Studio documentation](/microsoft-copilot-studio/authoring-send-message)
+
+## Related articles
+
+- [Customize Copilot chat using Copilot Studio (preview)](customize-copilot-chat.md)
+- [Add topics to Copilot chat in model-driven apps (preview)](copilot-chat-mda-topics.md)
+- [FAQ for Copilot chat in model-driven apps](../common/faqs-copilot-model-driven-app.md)
+- [Responsible AI FAQs for Power Apps](../common/responsible-ai-overview.md)
+- [Enable copilots and generative AI features in Power Apps](/power-platform/admin/geographical-availability-copilot#enable-data-movement-across-regions)

powerapps-docs/maker/model-driven-apps/customize-copilot-chat.md

@@ -50,7 +50,6 @@ You customize Copilot chat using [Microsoft Copilot Studio](/microsoft-copilot-s
 
 - Copilot chat agents currently aren’t identified by the platform as a dependency. You must manually add the relevant Copilot chat agent to your model-driven app solution before export and import to another environment.
 - **Configure in Copilot Studio** action can create agents with the same display name for apps that have the same initial characters in the app name. When this occurs, rename the agent while publishing to avoid confusion.
-- The [Image](/microsoft-copilot-studio/authoring-send-message#add-an-image) and [Video](/microsoft-copilot-studio/authoring-send-message#add-an-image) message types from agent to user aren't supported. As a workaround, you can use Adaptive Cards.
 
 ## Related information