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Copy file name to clipboardExpand all lines: powerapps-docs/maker/troubleshooting-startup-issues.md
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@@ -58,28 +58,28 @@ PowerApps stores some data locally in your browser, including user identity and
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- **Option 1: Enable local data for all sites**
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1. Close all Internet Explorer and Edge windows.
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2. Select __OK__ to close the __Internet Options__ dialog box.
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3. Select __OK__.
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4. Remove any entries for __powerapps.com__.
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5. In the __Settings__ section, select __Sites__.
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6. Select __OK__.
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7. Select __Accept__ for third-party cookies.
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8. Select __Accept__ for first-party cookies.
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9. In the __Settings__ section, select __Advanced__.
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10. Select the __Privacy__ tab.
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11. Select __Internet Options__.
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2. Select **OK** to close the **Internet Options** dialog box.
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3. Select **OK**.
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4. Remove any entries for **powerapps.com**.
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5. In the **Settings** section, select **Sites**.
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6. Select **OK**.
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7. Select **Accept** for third-party cookies.
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8. Select **Accept** for first-party cookies.
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9. In the **Settings** section, select **Advanced**.
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10. Select the **Privacy** tab.
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11. Select **Internet Options**.
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12. On the browser toolbar, select the gear icon.
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13. Open Internet Explorer.
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- **Option 2: Create exceptions to enable local data for PowerApps and associated services**
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1. Open Internet Explorer.
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2. On the browser toolbar, select the gear icon.
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3. Select __Internet Options__.
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4. Select the __Privacy__ tab.
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5. In the __Settings__ section, select __Sites__.
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6. Add an entry to “Allow” __powerapps.com__.
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7. Select __OK__.
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8. Select __OK__ to close the Internet Options dialog box.
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3. Select **Internet Options**.
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4. Select the **Privacy** tab.
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5. In the **Settings** section, select **Sites**.
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6. Add an entry to “Allow” **powerapps.com**.
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7. Select **OK**.
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8. Select **OK** to close the Internet Options dialog box.
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9. Close all Internet Explorer and Edge windows.
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### Instructions for Edge
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### Instructions for Chrome
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- **Option 1: Enable local data for all sites**
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1. On your browser toolbar, select __More__.
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2. Select __Settings__.
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3. Near the bottom of the page, select __Show advanced settings__.
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4. In the "Privacy" section, select __Content settings__.
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5. Select __Allow local data to be set (recommended)__.
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6. Make sure that __Block third-party cookies and site data__ is not selected.
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7. Select Manage exceptions and make sure that there are no exceptions for \__https://create.powerapps.com__, \__https://\*.create.powerapps.com__, \__https://make.\*.powerapps.com__, \__https://make.powerapps.com__, and \__https://login.microsoftonline.com__. If there are such exceptions, remove them by clicking on the x sign for the corresponding rows.
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8. Select __Done__.
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1. On your browser toolbar, select **More**.
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2. Select **Settings**.
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3. Near the bottom of the page, select **Show advanced settings**.
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4. In the "Privacy" section, select **Content settings**.
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5. Select **Allow local data to be set (recommended)**.
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6. Make sure that **Block third-party cookies and site data** is not selected.
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7. Select Manage exceptions and make sure that there are no exceptions for **https://create.powerapps.com**, **https://\*.create.powerapps.com**, **https://make.\*.powerapps.com**, **https://make.powerapps.com**, and **https://login.microsoftonline.com**. If there are such exceptions, remove them by clicking on the x sign for the corresponding rows.
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8. Select **Done**.
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- **Option 2: Create exceptions to allow local data for PowerApps and associated services**
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1. On the browser toolbar, select __More__.
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2. Select __Settings__.
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3. Near the bottom of the page, select __Show advanced settings__.
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4. In the Privacy section, select __Content settings__.
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5. Select __Manage exceptions__ and create exceptions to “Allow” data storage for \__https://create.powerapps.com__, \__https://\*.create.powerapps.com__, \__https://make.\*.powerapps.com__, \__https://make.powerapps.com__, and \__https://login.microsoftonline.com__.
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6. Select __Done__.
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1. On the browser toolbar, select **More**.
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2. Select **Settings**.
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3. Near the bottom of the page, select **Show advanced settings**.
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4. In the Privacy section, select **Content settings**.
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5. Select **Manage exceptions** and create exceptions to “Allow” data storage for **https://create.powerapps.com**, **https://\*.create.powerapps.com**, **https://make.\*.powerapps.com**, **https://make.powerapps.com**, and **https://login.microsoftonline.com**.
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6. Select **Done**.
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## Resolution 2: Configure Trust Zones for Internet Explorer and Edge
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- **Option 1: Add the required PowerApps domains to the Trusted Sites zone**
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1. On the browser toolbar, select the gear icon.
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2. Select __Internet Options__.
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3. Select the __Security__ tab.
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4. Select __Trusted sites__.
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5. Select __Sites__.
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6. Add the following sites by typing the address and selecting __Add__ for each:
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- \__https://login.microsoftonline.com__
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- \__https://create.powerapps.com__
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- \__https://*.create.powerapps.com__ (the asterisk is part of the address, don't replace it)
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- \__https://make.powerapps.com__
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- \__https://make.*.powerapps.com__ (the asterisk is part of the address, don't replace it)
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- \__https://*.powerapps.com__ (the asterisk is part of the address, don't replace it)
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7. Select __Close__.
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8. Select __OK__.
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2. Select **Internet Options**.
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3. Select the **Security** tab.
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4. Select **Trusted sites**.
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5. Select **Sites**.
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6. Add the following sites by typing the address and selecting **Add** for each:
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- **https://login.microsoftonline.com__
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- **https://create.powerapps.com__
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- **https://*.create.powerapps.com** (the asterisk is part of the address, don't replace it)
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- **https://make.powerapps.com__
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- **https://make.*.powerapps.com** (the asterisk is part of the address, don't replace it)
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- **https://*.powerapps.com** (the asterisk is part of the address, don't replace it)
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7. Select **Close**.
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8. Select **OK**.
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9. Close all Internet Explorer and Edge windows.
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- **Option 2: Remove all the PowerApps domains from the Trusted Sites zone**
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1. On the browser toolbar, select the gear icon.
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2. Select __Internet Options__.
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3. Select the __Security__ tab.
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4. Select __Trusted sites__.
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5. Select __Sites__.
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2. Select **Internet Options**.
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3. Select the **Security** tab.
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4. Select **Trusted sites**.
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5. Select **Sites**.
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6. Remove all existing entries for the following sites:
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- \__https://login.microsoftonline.com__
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- \__https://create.powerapps.com__
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- \__https://*.create.powerapps.com__
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- \__https://make.powerapps.com__
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- \__https://make.*.powerapps.com__
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- Any other address that ends in __powerapps.com__ or __create.powerapps.com__.
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7. Select __Close__.
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- **https://login.microsoftonline.com__
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- **https://create.powerapps.com__
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- **https://*.create.powerapps.com__
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- **https://make.powerapps.com__
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- **https://make.*.powerapps.com**
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- Any other address that ends in **powerapps.com** or **create.powerapps.com**.
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